Use the following options to contact Post-Sales Kofax Technical Support.
Click here for details regarding Kofax Support Terms and Conditions.
Kofax Product Contact Options (except MarkView Financial Process Automation Suite)
Region |
Operating Hours |
Contact Process |
| Americas |
Monday - Friday
6:00 a.m. to 5:00 p.m.
Pacific Time |
Kofax Customer Portal Case Submission/Updates (For Cases created after January 04, 2010) |
Kofax Customer Portal login page |
WIMS - Web-based Case Updates
(For Incidents created before January 04, 2010) |
WIMS login page |
| Telephone |
+1 (949) 727-1733, Option 2 |
| EMEA |
Monday - Friday
8:30 a.m. to 5:30 p.m.
Central European Time |
Email |
support-emea@kofax.com |
| Web |
https://support-emea.kofax.com |
| Telephone |
Germany (outside DE) |
+49 (0) 761 4526 9307, Option 2 |
| Germany (inside DE) |
+49 1805 3426633, Option 2 |
| UK |
+44 (0) 870 777 3767, Option 2 followed by Option 3 |
| Spain |
+34 934 09 20 63 |
| Asia Pacific |
Monday - Friday
8:30 a.m. to 6:00 p.m.
GMT +8 |
Email* |
support.dicmy@kofax.com |
| *Web-based Support to replace e-mail support is planned for FY10 (06/10) |
| Telephone |
Malaysia |
+60 (0) 3 2092 0209 |
| Singapore |
+65 6622 1198 |
| Hong Kong |
+852 3071 4736 |
| China |
+86 (0) 10 80 0852 1683 |
MarkView Financial Process Automation Suite Contact Options
For the MarkView Financial Process Automation Suite (formerly 170 MarkView Financial Suite), please see:
http://support.170systems.com/
Please refer to the Kofax Technical Support Overview and Product Support Eligibility Matrix Web pages for detailed
information regarding each of the above product line's available Technical Support and
support requirements.
Click here to review the available pre-sales contact options for Kofax products.
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