Kofax Image Processing Products Post Sales Technical Support Contact Information

Click here to download the current Kofax Image Processing product's End of Sale & End of Support announcement.

Kofax provides two types of support for the following non-legacy Image Processing products, as described below.

  • "No-Charge"
    “No-Charge” support consists of Web-Based support that includes the Kofax Knowledgebase and the Kofax Customer Portal for the Kofax VirtualReScan (VRS), Adrenaline Image Processing Engine (AIPE), Adrenaline, and ImageControls products.
  • "Fee-Based"
    "Fee-Based" support via telephone from Kofax, is available the Kofax VirtualReScan (VRS), Adrenaline Image Processing Engine (AIPE), Adrenaline, ImageControls, and Kofax Document Scan Server (DSS) products.

For additional details, click here to review the Kofax Technical Support No-Charge and Fee-Based Support options available.

 

Please refer to the Kofax Technical Support Overview and Product Support Eligibility Matrix Web pages for detailed information regarding the Image Processing product's available Technical Support and support requirements.

Kofax Contact Options

  • Click here to review the available post-sale contact options for all Kofax Technical Support locations.
  • Click here to review the available pre-sales contact options for Kofax products.