The Document Scan Server Standard Kofax Error Codes can range from 0 to 999. If you encounter an error code within this range, use the searchable table below which contains error numbers and corresponding message text for Standard Kofax Errors.
The Document Scan Server-specific Error Codes can range from 30000 to 39999. If you encounter an error code within this range, use the searchable table below which contains error numbers and corresponding message text for DSS-specific Errors.
The Document Scan Server Firmware Update Error Codes can range from 20000 to 20999. If you encounter an error code within this range, use the searchable table below which contains error numbers and corresponding message text for Firmware Update Errors.
The Document Scan Server Session Error Codes can range from 21000 to 21999. If you encounter an error code within this range, use the searchable table below which contains error numbers and corresponding message text for DSS Session Errors.
Scan Driver Errors
The Document Scan Server-specific Error Codes can range from 22000 to 22999. If you encounter an error code within this range, use the searchable table below which contains error numbers and corresponding message text for DSS Scan Driver Errors.
Comprehensive Error List
If you are not sure which of the above Error Code files your error may be found, use the following Comprenensive Document Scan Server Error List. This is a searchable table listing all the current error numbers and corresponding message text.
The Kofax Document Scan Server Support group is comprised of two subgroups (discussed on the Support Options Web page), whose members are knowledgeable in all aspects of the Document Scan Server product, including installation, configuration, operation and development. Each group receives ongoing product training from our Engineering department relating to the general Document Scan Server product and their specific area of expertise. These groups have in depth knowledge of networking, hardware, and programming which they use when assisting all supported Document Scan Server customers.
Use the menu options in the upper left side of this page to access additional product support Web pages for this product.
For details regarding technical support available for all Kofax products, please review the current Support Overview & Options and Product Support Eligibility Matrix Web pages.
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