Ascent Xtrata:
Product Support Overview
Ascent Xtrata 1.7x:
Product
Support Overview
Application
Notes
Documentation
FAQs
Revision Levels
Supported
Configurations
OTHER TOOLS:
Knowledgebase
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Request
PRODUCT INFO:
Product
Overview
Click on one of the following links to move to the desired download section.
Product - Service Packs - Patches - Utilities, Samples, Etc. - Product Documentation
Product <top>
Release Date |
Description |
More Info |
File Download |
File Size |
| English | ||||
06/19/06 |
The Xtrata 1.7 English product is not available for download since the release of the Xtrata 1.7 English Service Pack 1 full product release.
|
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-- |
|
| German | ||||
06/19/06 |
The Xtrata 1.7 German product is not available for download since the release of the Xtrata 1.7 German Service Pack 1 full product release.
|
-- |
-- |
|
Service Packs <top>
Release Date |
Description |
More Info |
File Download |
File Size |
| English | ||||
|
12/12/06 |
The Xtrata 1.7 English Service Pack 1 full product release can
be downloaded by completing and submitting the Xtrata
1.7 Registration form accessed by
clicking
here.
|
-- |
-- |
|
|
German |
||||
| 12/12/06 |
The Xtrata 1.7 German Service Pack 1 full product release can
be downloaded by completing and submitting the Xtrata
1.7 Registration form accessed by
clicking
here.
|
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|
Patches <top>
Release Date |
Description |
More Info |
File Download |
File Size |
| 02/14/08 |
Ascent Xtrata
1.7 Patch Ascent Xtrata 1.7 Patch ReadMe |
-- -- |
168 KB 3 KB |
Utilities, Samples, Etc. <top>
Release Date |
Description |
More Info |
File Download |
File Size |
| -- |
There are no Ascent Xtrata
1.7 Utilities |
-- |
-- |
-- |
Product Documentation <top>
Release Date |
Description |
Revision |
File Download | File Size |
| English |
||||
| 02/03/06 |
Ascent Xtrata Version 1.7
Service Pack 1 Release Notes (for all language releases) |
Rev. A |
364 KB |
|
| 02/03/06 |
Ascent Xtrata Version 1.7 Release Notes |
Rev. A |
364 KB |
|
| 03/07/06 |
Getting
Started with Ascent Xtrata 1.7 |
Rev. A |
2.49 MB |
|
| German |
||||
| 03/07/06 |
Getting Started with Ascent Xtrata 1.7 |
Rev. A |
5.73 MB |
|
The Kofax Capture / Ascent Capture Technical Support group is comprised of three subgroups (discussed on the Support Options Web page), whose members are knowledgeable in all aspects of the Kofax Capture / Ascent Capture product and Kofax / Ascent modules, including installation, configuration, operation and development. Each group receives ongoing product training from our Engineering department relating to the general Kofax Capture / Ascent Capture product and their specific area of expertise. These groups have in depth knowledge of networking, databases, hardware, and programming which they use when assisting all supported Kofax Capture / Ascent Capture customers.
The Kofax Capture / Ascent Capture Installation, Configuration, Operation, and Web product's Technical Support group can assist with installation and configuration of the base Kofax Capture / Ascent Capture products as well as troubleshooting problems that occur in production. They have lots of experience with installation problems, batch class setup, patch code and bar code problems, hardware key issues, OCR engines, MSDE etc. They provide support for the Ascent Xtrata and Ascent Fax products. They also can assist with the Kofax Capture / Ascent Capture Web products such as the Kofax Capture Network Server / Ascent Capture Internet Server. They can assist with installation or connectivity problems across LANs, WANs or the Internet.
For details regarding technical support available for all Kofax products, please review the current Support Overview & Options and Product Support Eligibility Matrix Web pages.
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