Ascent
Fax 1.0 Supported ConfigurationsKofax Capture Import Connector - Fax 2.0 is the latest release of the Kofax Capture Import Connector - Fax (previously named Ascent Fax) product.
The information below describes the Ascent Fax 1.0 product's operating requirements.
The following table lists the minimum hardware requirements for the Ascent Fax 1.0 product.
Processor |
Pentium 4 class processor or equivalent |
System memory |
256 Mbytes or more |
| Disk space | 10 MBytes on any local drive, plus 100 MBytes available on your local drive |
| NIC | 100 Mbps |
Ascent Fax 1.0 is certified to run on the following operating systems.
Ascent Fax 1.0 is certified for use with the following versions of Ascent Capture.
The following fax servers have been certified for use with the Ascent Fax version 1.0 product.
If Ascent Fax 1.0 product will be connecting to a Captaris RightFax 9.x server, the following RightFax 9.x requirements must be met.
- If you wish to use HTTP/HTTPS based communications, MSXML 4.0 and the “Ascent Fax for RightFax Connector” must be installed on the same computer.
- You can download MSXML 4.0 from the Microsoft Web site at:
http://www.microsoft.com/downloads/details.aspx?FamilyID=3144b72bb4f2-46da-b4b6-c5d7485f2b42&DisplayLang=en- The "Ascent Fax for RightFax Connector" is included on the Ascent Fax 1.0 CD.
If you are connecting Ascent Fax to a TOPCALL fax server, the following TOPCALL requirements must be met.
The Ascent Fax license is a system license that is available for a one-time fee. There is no additional "Fax" volume licensing – just the volume licensing of a standard or evaluation Ascent Capture system.
The Kofax Capture / Ascent Capture Technical Support group is comprised of three subgroups (discussed on the Support Options Web page), whose members are knowledgeable in all aspects of the Kofax Capture / Ascent Capture product and Kofax / Ascent modules, including installation, configuration, operation and development. Each group receives ongoing product training from our Engineering department relating to the general Kofax Capture / Ascent Capture product and their specific area of expertise. These groups have in depth knowledge of networking, databases, hardware, and programming which they use when assisting all supported Kofax Capture / Ascent Capture customers.
The Kofax Capture / Ascent Capture Installation, Configuration, Operation, and Web product's Technical Support group can assist with installation and configuration of the base Kofax Capture / Ascent Capture products as well as troubleshooting problems that occur in production. They have lots of experience with installation problems, batch class setup, patch code and bar code problems, hardware key issues, OCR engines, MSDE etc. They provide support for the Ascent Xtrata and Kofax Capture Import Connector - Fax / Ascent Fax products. They also can assist with the Kofax Capture / Ascent Capture Web products such as the Kofax Capture Network Server / Ascent Capture Internet Server and the Kofax Capture Import Connector - Web Services / Ascent Collection Server. They can assist with installation or connectivity problems across LANs, WANs or the Internet.
For details regarding technical support available for all Kofax products, please review the current Support Overview & Options and Product Support Eligibility Matrix Web pages.
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