Kofax Capture Product Support Overview

Kofax Capture 10.0 is the latest release of the Kofax Capture product.

Click here to see Important Product Notices

Current Kofax Capture Releases

Kofax Capture 10
- KC 10.0
  Kofax Capture 10.0 was released on 08/31/11.

Previous Kofax Capture Releases

Kofax Capture 9
- KC 9.0
  Kofax Capture 9.0 was released on 01/18/10.
- KC 9.0 Service Pack 1 Release 2
  Kofax Capture 9.0 Service Pack 1 Release 2 was released on 07/21/10.
- KC 9.0 Service Pack 2
  Kofax Capture 9.0 Service Pack 2 was released on 12/22/10.
- KC 9.0.3 (Service Pack 3)
  Kofax Capture 9.0.3 (Service Pack 3) was released on 06/30/11.
Kofax Capture 8
- KC 8.0
  Kofax Capture 8.0 was released on 04/16/08.
- KC 8.0 Service Pack 1
  Kofax Capture 8.0 Service Pack 1 was released on 08/19/08.
- KC 8.0 Service Pack 2
  Kofax Capture 8.0 Service Pack 2 was released on 11/03/08.
- KC 8.0 Service Pack 3
  Kofax Capture 8.0 Service Pack 3 was released on 02/11/09.
- KC 8.0 Service Pack 4
  Kofax Capture 8.0 Service Pack 4 was released on 07/01/09.
- KC 8.0 Service Pack 5
  Kofax Capture 8.0 Service Pack 4 was released on 01/06/10.

Ascent Product Notices

General Product Notices for all Capture Products

Capture Product's End of Sale & End of Support

Kofax Capture Products' End of Sale & End of Support

Click on the links below to access the particular product's End of Sale and End of Support announcement.

Capture Support

The Technical Support groups who support the Capture Installation, Configuration, Operation, and Web products, can assist with installation and configuration of the base Capture product as well as troubleshooting problems that occur in production. They have lots of experience with installation problems, batch class setup, patch code and bar code problems, hardware key issues, OCR engines, databases, etc. They provide support for the Capture-related products including KCN Server, all Kofax Import Connector products as well as Kofax Mobile Capture, Kofax e-Transactions and Ascent Xtrata products. They can assist with installation or connectivity problems across LANs or the Internet.

For details regarding technical support available for all Kofax products, please review the current Support Overview & Options and Product Support Eligibility Matrix Web pages.