Kofax
Capture (KC) 8.0 Supported Configurations
This Web page provides information about Kofax Capture operating requirements, including hardware and system requirements, and recommendations for installing and using Kofax Capture.
This section lists the requirements for installing Kofax Capture on a server station.
Note: We recommend that you use a dedicated server for Kofax Capture. In particular, we strongly suggest that you do not use your server computer for scanning or importing documents.
The following lists the minimum hardware requirements for the Kofax Capture server:
| Processor: | Pentium 4 processor, or equivalent |
| System memory: | 1 Gbyte or more |
| Disk space: | 1.3 Gbytes on any local drive, plus 300 Mbytes available on your local C: drive or wherever your operating system is installed, for installation files, temporary files, and working space during processingYou may need even more disk space, if you have many image files or a large database. |
| Display: | 1024 x 768 with 16 bit color, small fonts; 24 bit color is recommended for the best viewing of online Help |
| USB port: | Kofax Capture hardware key (not required if installing with the software-based licensing option) |
| NIC: | 100 Mbps |
Note: Recommended requirements for a Kofax Capture server system are purposely not given as each implementation varies in capacity, load and processing. Testing your Kofax Capture processing workload in a test environment is highly recommended.
The list below shows the operating systems supported for use with Kofax Capture server files and software.
This list represents the minimum requirement for each operating system family and edition. This list does not specify each version and service pack available, only the minimum requirement.
Although not explicitly tested, Kofax offers technical support for all supported operating systems. Operating systems marked as certified represent those which have been explicitly tested against Kofax Capture functionality.
Kofax Capture 8.0 |
|
Operating
System |
Certified |
|---|---|
| Windows 2000 Server with Service Pack 4 | Yes |
| Windows Server 2003 Standard Edition with Service Pack 1 | -- |
| Windows Server 2003 Standard Edition with Service Pack 2 | -- |
| Windows Server 2003 Standard x64 Edition (64-Bit) with Service Pack 1 | -- |
| Windows Server 2003 Standard x64 Edition (64-Bit) with Service Pack 2 | -- |
| Windows Server 2003 Enterprise Edition with Service Pack 1 |
-- |
| Windows Server 2003 Enterprise Edition with Service Pack 2 | Yes |
| Windows Server 2003 Enterprise Edition R2 with Service Pack 2 |
Yes |
| Windows Server 2003 Enterprise x64 Edition (64-Bit) with Service Pack 1 |
-- |
| Windows Server 2003 Enterprise x64 Edition (64-Bit) R2 with Service Pack 2 | Yes |
| Windows Server 2003 Datacenter Edition with Service Pack 1 | -- |
| Windows Server 2003 Datacenter x64 Edition (64-Bit) with Service Pack 1 |
-- |
| Windows Small Business Server 2003 Standard Edition with Service Pack 1 | -- |
Note: Windows Server 2003 does not support scanning with a SCSI card. Kofax strongly suggests that you do not use your server computer for scanning or importing documents.
In general, the Kofax Capture server files and software should be installed on the same computer. However, some existing sites may have legacy issues that require server files to be kept on a computer that is not running any of the Kofax Capture certified operating systems listed above. Refer to File Locations on page 28 of the Kofax Capture 8 Installation Guide for more information about Kofax Capture server files and server software. Refer to Appendix B – Setting Up Distributed Server Configurations on page 201 of the Kofax Capture 8 Installation Guide for information about installing Kofax Capture server files on a computer that is not running an operating system certified for use with Kofax Capture.
The Server service must be running before installing Kofax Capture on a server workstation.
This section lists the requirements for installing Kofax Capture on a client workstation.
The following lists the minimum hardware requirements for the Kofax Capture client systems:
| Processor: | Pentium 4 processor, or equivalent |
| System memory: | 512 Mbytes or more |
| Disk space: | 680 Mbytes on any local drive, plus 300 Mbytes available on your local C: drive or wherever your operating system is installed, for installation files, temporary files, and working space during processing |
| Display: | 1024 x 768 with 16 bit color, small fonts |
| Parallel port: | Enhanced Bar Code Engine hardware key (optional) |
| USB port: | RecoStar Professional hardware key (optional) |
| Printer: | 600 DPI to support the Separator Sheet Utility (optional) |
| NIC: | 100 Mbps |
The following lists the recommended hardware requirements for the Kofax Capture client systems:
| Processor: | Pentium 4 processor, or equivalent |
| System memory: | 1 Gbyte or more |
| Disk space: | 680 Mbytes or more on any local drive, plus 300 Mbytes or more available on your local C: drive or wherever your operating system is installed, for installation files, temporary files, and working space during processing |
| Display: | 1024 x 768 with 24 bit color, small fonts; 24 bit color is recommended for the best viewing of online Help |
| Parallel port: | Enhanced Bar Code Engine hardware key (optional) |
| USB port: | RecoStar Professional hardware key (optional) |
| Printer: | 600 DPI to support the Separator Sheet Utility (optional) |
| NIC: | 100 Mbps or higher |
The list below shows the operating systems supported for use with Kofax Capture client workstations.
This list represents the minimum requirement for each operating system family and edition. This list does not specify each version and service pack available, only the minimum requirement.
Although not explicitly tested, Kofax offers technical support for all supported operating systems. Operating systems marked as certified represent those which have been explicitly tested against Kofax Capture functionality.
Kofax Capture 8.0 |
|
Operating
System |
Certified |
|---|---|
| Windows 2000 Professional with Service Pack 4 | -- |
| Windows 2000 Server with Service Pack 4 | Yes |
| Windows XP Professional with Service Pack 2 | Yes |
| Windows XP Professional x64 with Service Pack 2 | -- |
| Windows XP Professional with Service Pack 3 | -- |
| Windows Server 2003 Standard Edition with Service Pack 1 | - |
| Windows Server 2003 Standard Edition with Service Pack 2 | -- |
| Windows Server 2003 Standard x64 Edition (64-Bit) with Service Pack 1 | -- |
| Windows Server 2003 Standard x64 Edition (64-Bit) with Service Pack 2 | -- |
| Windows Server 2003 Enterprise Edition with Service Pack 1 |
-- |
| Windows Server 2003 Enterprise Edition with Service Pack 2 | Yes |
| Windows Server 2003 Enterprise Edition R2 with Service Pack 2 |
Yes |
| Windows Server 2003 Enterprise x64 Edition (64-Bit) with Service Pack 1 |
-- |
| Windows Server 2003 Enterprise x64 Edition (64-Bit) R2 with Service Pack 2 | Yes |
| Windows Server 2003 Datacenter Edition with Service Pack 1 | -- |
| Windows Server 2003 Datacenter x64 Edition (64-Bit) with Service Pack 1 |
-- |
| Windows Small Business Server 2003 Standard Edition with Service Pack 1 | -- |
| Windows Small Business Server 2003 Premium Edition with Service Pack 1 | -- |
| Windows Vista Business Edition | Yes |
| Windows Vista Business x64 (64-Bit) Edition | -- |
| Windows Vista Enterprise Edition | Yes |
| Windows Vista Enterprise x64 (64-Bit) Edition | Yes |
Notes:
The use of Adrenaline accelerators is not supported on Windows Server 2003. In general, Windows Server 2003 does not support scanning with a SCSI card.
The use of scanners is not supported with 64-bit systems.
The Workstation service must be running before installing Kofax Capture on a client workstation.
This section lists the requirements for installing Kofax Capture on a standalone workstation.
The following lists the minimum hardware requirements for the Kofax Capture standalone systems:
| Processor: | Pentium 4 processor, or equivalent |
| System memory: | 512 Mbytes or more |
| Disk space: | 760 Mbytes on any local drive, plus 300 Mbytes available on your local C: drive or wherever your operating system is installed, for installation files, temporary files, and working space during processing |
| Display: | 1024 x 768 with 24 bit color, small fonts; 24 bit color is recommended for the best viewing of online Help |
| Parallel port: | Enhanced Bar Code Engine hardware key (optional) |
| USB port: | Ascent Capture hardware key. (not required if installing the software-based licensing option) RecoStar Professional hardware key (optional) |
| Printer: | 600 DPI to support the Separator Sheet Utility (optional) |
The following lists the recommended hardware requirements for the Kofax Capture standalone systems:
| Processor: | Pentium 4 processor, or equivalent |
| System memory: | 1 Gbyte or more |
| Disk space: | 680 Mbytes or more on any local drive, plus 300 Mbytes or more available on your local C: drive or wherever your operating system is installed, for installation files, temporary files, and working space during processing |
| Display: | 1024 x 768 with 24 bit color, small fonts; 24 bit color is recommended for the best viewing of online Help |
| Parallel port: | Enhanced Bar Code Engine hardware key (optional) |
| USB port: | Ascent Capture hardware key (not required if installing the software-based licensing option) RecoStar Professional hardware key (optional) |
| Printer: | 600 DPI to support the Separator Sheet Utility (optional) |
The list below shows the operating systems supported for use with Kofax Capture standalone workstations.
This list represents the minimum requirement for each operating system family and edition. This list does not specify each version and service pack available, only the minimum requirement.
Although not explicitly tested, Kofax offers technical support for all supported operating systems. Operating systems marked as certified represent those which have been explicitly tested against Kofax Capture functionality.
Kofax Capture 8.0 |
|
Operating
System |
Certified |
|---|---|
| Windows 2000 Professional with Service Pack 4 | -- |
| Windows 2000 Server with Service Pack 4 | Yes |
| Windows XP Professional with Service Pack 2 | Yes |
| Windows XP Professional x64 with Service Pack 2 | -- |
| Windows XP Professional with Service Pack 3 | -- |
| Windows Server 2003 Standard Edition with Service Pack 1 | -- |
| Windows Server 2003 Standard Edition with Service Pack 2 | -- |
| Windows Server 2003 Standard x64 Edition (64-Bit) with Service Pack 1 | -- |
| Windows Server 2003 Standard x64 Edition (64-Bit) with Service Pack 2 | -- |
| Windows Server 2003 Enterprise Edition with Service Pack 1 |
-- |
| Windows Server 2003 Enterprise Edition with Service Pack 2 | Yes |
| Windows Server 2003 Enterprise Edition R2 with Service Pack 2 |
Yes |
| Windows Server 2003 Enterprise x64 Edition (64-Bit) with Service Pack 1 |
-- |
| Windows Server 2003 Enterprise x64 Edition (64-Bit) R2 with Service Pack 2 | Yes |
| Windows Server 2003 Datacenter Edition with Service Pack 1 | -- |
| Windows Server 2003 Datacenter x64 Edition (64-Bit) with Service Pack 1 |
-- |
| Windows Small Business Server 2003 Standard Edition with Service Pack 1 | -- |
| Windows Small Business Server 2003 Premium Edition with Service Pack 1 | -- |
| Windows Vista Business Edition | Yes |
| Windows Vista Business x64 (64-Bit) Edition | -- |
| Windows Vista Enterprise Edition | Yes |
| Windows Vista Enterprise x64 (64-Bit) Edition | Yes |
Notes:
Kofax Capture 8.0 has not been tested on, or certified for, Windows XP Home. Although Kofax is unaware of any specific limitations on using Windows XP Home with Kofax Capture 8.0, the use of Windows XP Home with Kofax Capture is not supported.
The use of Adrenaline accelerators is not supported on Windows Server 2003. In general, Windows Server 2003 does not support scanning with a SCSI card.
Warning: When installing Kofax Capture on Windows Server 2003, you may be confronted with a series of warning messages informing you that some files can harm your computer. These messages appear because Windows Server 2003 uses stricter security defaults than earlier versions of Windows.
Since this warning will occur repeatedly during the installation process, and may cause automatic/silent installations to fail, you can temporarily relax the security settings. After installation, you may restore the original settings.
For more information on this, and for instructions on changing these settings, find article number 182569 in the Microsoft Knowledge Base, and refer to the “1806 Launching applications and unsafe files” DWORD setting.
Do not attempt to edit the registry unless you have the necessary knowledge and experience. Damaging the registry may make your system inoperative.
The Server service must be running before installing Kofax Capture on a standalone workstation.
This section contains information on a number of Kofax Capture configuration requirements. These are the required system configuration settings for Kofax Capture.
Kofax Capture supports a centralized license management scheme that requires a hardware key on the Kofax Capture server at the central site, and on standalone installations. Client workstations do not require hardware keys to run Kofax Capture.
Note: With the software-based licensing option, the hardware key is not required. Instead, activation occurs with your Kofax serial number and product code.
The rest of the installation and activation process remains the same as licensing with a hardware key.
The key features of the license management scheme are:
Activation typically occurs during installation of a Kofax Capture server or standalone station, but can also occur after installation.
Note: During Kofax Capture installation on a server or standalone station, you need to have Internet access if you want to automatically activate your license at that time. If the station does not have Internet access, you will be able to install Kofax Capture, but will need to use the Kofax Capture License Utility to activate your licenses after installation.
After activation, the Kofax Capture License Utility allows you to view the status of activated licenses, as well as activate new or additional licenses for your system. Refer to the Kofax Capture online Help for details about using the License Utility. Click here to download the Kofax Capture 8.0 Online Help.
Note: For more information about the options purchased for your company, contact your system administrator or Kofax Certified Solution Provider.
Kofax Capture requires that the TCP/IP protocol be installed and running in your Windows network configuration settings. Prior to installing Kofax Capture, ensure that the following are installed and functioning properly:
Contact your network administrator or refer to your Microsoft documentation for more information about these components.
Note: Not having the TCP/IP protocol may be a problem in standalone installations that have never been connected to the Internet, or a network, or where the TCP/IP protocol has been removed or disabled. If you attempt to install a standalone version of Kofax Capture on a computer without TCP/IP, the installation may fail with an “Unable to Initialize Batch Catalog” error message. The batch catalog is the Kofax Capture database.
To install Kofax Capture, the logged-in user must have administrative privileges to the local computer.
For new Kofax Capture installations, you can select the desired database configuration (as listed in this section) at the start of the install process. You can also switch database configurations at any time after installation.
For upgrades from Ascent Capture 6.x or 7.x, the existing database configuration will be maintained. No option to switch databases is provided during an upgrade, however you can switch at any time after the upgrade. If your current installation is using the Standard (MSDE) database configuration, SQL Server Express Edition will be automatically installed.
Kofax Capture uses the Microsoft SQL Server 2005 Express Edition database. This standard database ships with Kofax Capture, and requires no additional software or configuration.
Note: All references to Microsoft SQL Server 2005 Express Edition on this Web page assume Microsoft SQL Server 2005 Express Edition Service Pack 2 unless otherwise noted.
You can use SQL Server 2000 with Service Pack 4, SQL Server 2005, or SQL Server 2005 64-bit if you want to actively administer the database, or for scalability and availability.
Kofax Capture does not ship with or install SQL Server.
See the Kofax Capture Getting Started Guide for more information on switching database configurations. Also review the SQL Server Database Permissions for Use with Ascent Capture 7.5 or Kofax Capture 8 Technical Note for the necessary SQL Server 2005 database permissions when using Kofax Capture 8 or Ascent Capture 7.5 with a SQL Server 2005 database. This Technical Notes also provides information about the application role’s membership to the db_owner database role..
Note: All references to SQL Server on this Web page assume SQL Server 2000 with Service Pack 4 or SQL Server 2005 unless otherwise noted.
You can use Oracle Database if you want to actively administer the database, or for scalability and availability.
To use Oracle Database, create an empty schema where you want to store Kofax Capture information. The user name provided when you installed Kofax Capture must have this schema set as the default schema for that user. The user must also have user rights to create objects in that schema.
Refer to Appendix F – Kofax Capture Database Management Requirements on page 223 of the Kofax Capture 8 Installation Guide for information about Oracle requirements. Also review the Oracle Database Permissions for Use with Kofax Capture 8 Technical Note for the necessary Oracle database permissions when installing and using Kofax Capture 8 with an Oracle database.
Kofax Capture does not ship with or install Oracle.
You can use IBM DB2 if you want to actively administer the database, or for scalability and availability.
To use IBM DB2, create an empty schema where you want to store Kofax Capture information. The user name provided when you installed Kofax Capture must have this schema set as the default schema for that user. The user must also have user rights to create objects in that schema.
Note: For IBM DB2 installations running on Windows, the database must be configured as a Unicode database prior to installing Kofax Capture.
Refer to Appendix F – Kofax Capture Database Management Requirements on page 223 of the Kofax Capture 8 Installation Guide for information about IBM DB2 requirements. Also review the IBM DB2 Database Permissions for Use with Kofax Capture 8 Technical Note for the necessary IBM DB2 database parameters and permissions when using Kofax Capture 8 with an IBM DB2 database.
Kofax Capture does not ship with or install IBM DB2.
Kofax Capture supports Microsoft Access 2000, and 2002, or any ODBC-compliant database for the Database Validation feature and for releasing index data to a database.
Kofax Capture does not provide ODBC drivers for target databases.
For managing batches during processing, Kofax Capture uses SQL Server 2005 Express Edition, which is a version of SQL Server. When installing the Kofax Capture server software or a Kofax Capture standalone installation, the required database management components are also installed.
Note: You must use the versions of the Microsoft Data Access Components (MDAC) that shipped and installed with Kofax Capture.
Kofax Capture will install correctly and can coexist with existing installations of SQL Server or MSDE or SQL Server 2005 Express Edition, provided Kofax Capture is installed in a folder under the same parent directory as these products, usually C:\Program Files.
For example, if SQL Server is installed in C:\Program Files\MSSQL, then the Kofax Capture server software should be installed in a folder such as C:\Program Files\<Kofax Capture installation folder>.
Warning: Do not install Kofax Capture in the same directory as SQL Server (all editions) or on a computer with earlier versions of these applications. If you do, the results will be unpredictable and you may render your SQL Server software inoperable.
The online Help for Ascent Capture requires Internet Explorer 6 (or higher) be set as your default browser. Although no known incompatibilities exist with previous versions of Internet Explorer, the online Help for Ascent Capture has been certified only with Internet Explorer 6.
If the browser that you are currently using is a version earlier than Internet Explorer 6, the installation will stop and display a warning message indicating that Internet Explorer 6 is not installed. After you acknowledge the warning, the installation will resume.
Before using the online Help, install or upgrade your browser to Internet Explorer 6 and set it as the default browser for your system.
The Kofax Capture Import Connector - Email feature has the same operating requirements as Kofax Capture itself.
Refer to Chapter 12 – Installing and Configuring Kofax Capture Import Connector - Email on page 177 of the Kofax Capture 8 Installation Guide for information about installing this feature.
This section contains information on a number of Kofax Capture installation options. While potentially useful, these are not required.
The Kofax Capture PDF Generator module is included with Kofax Capture. This module allows you to create PDF files from within Kofax Capture. However, you may continue to use Adobe Acrobat Capture Cluster Server or Personal Edition version 3.04 with all Kofax developed release scripts to create PDF files.
If you choose to use Adobe Acrobat Capture Personal Edition, be sure to attach the hardware key provided with your Adobe Acrobat Capture software.
Kofax Capture supports the following development languages:
Kofax Capture supports a wide range of desktop and production-level scanners, including:
Kofax Capture 8.0 includes, and automatically installs, VRS. However, additional licensing is required to activate VRS for use with Kofax Capture. Refer to the Kofax Capture Help system for information about licensing VRS.
See the section Step 3: Install VRS Scanner Drivers on page 47 of the Kofax Capture 8 Installation Guide for more information about installing VRS drivers. For a complete description of VRS, refer to the VRS product information Web page by clicking here.
Note: Kofax Capture 8.0 has not been tested, or certified, with VRS 3.5 or earlier. Using these versions of VRS with Kofax Capture 8.0 is not supported.
Kofax Capture supports Adrenaline hardware products, including:
Note: The use of Adrenaline accelerators is not supported on Windows Server 2003. In general, Windows Server 2003 does not support scanning with a SCSI card.
The system requirements for the Report Viewer module are the same as those for Kofax Capture.
Effective with version 5.5, Kofax Capture no longer supports KF-Series boards. These boards are not compatible with the newest drivers shipped with Kofax Capture, so KF-Series boards must be removed from your computer before you install or upgrade to Kofax Capture 8.0. There is no need to uninstall the KF-Series board drivers.
You can operate Kofax Capture via a Terminal Services or Citrix session. Once logged in to the Terminal Services or Citrix session, Kofax Capture operates as if it were installed on your local computer. However, you should be aware of the following station licensing conditions.
Note: Citrix supports all Kofax Capture modules except for the Scan module.
Kofax Capture 8.0 has been certified for use with Citrix Presentation Server 4.5, Enterprise Edition.
Station licenses apply to the session rather than the computer. This allows you to run multiple licensed applications in one session. Licensed applications that are running within the same session will share this same station license. For example, if you are running Recognition Server, Validation, and Quality Control modules at the same time, on the same computer, and in the same Terminal Services or Citrix session, then only one Kofax Capture concurrent station license is required.
However, licensed applications that are running within different sessions will not share the same station license. For example, if you are running Recognition Server, Validation, and Quality Control modules at the same time, on the same computer, but each is running in a different Terminal Services or Citrix session, then three Kofax Capture station licenses are required.
Kofax Capture applications that run as services are part of the same session as the console. For example, if Recognition Server is running as a service and a user at the console is running the Validation module, then a single Kofax Capture concurrent station license is used. However, if Recognition Server is running as a service and a user connects remotely (via Terminal Services or Citrix) and runs the Validation module, then two Kofax Capture concurrent station licenses are required.
In order to track individual sessions running on a single station, the station ID for the session includes both the station ID and the session ID. For example:
StationID = ScanStation: Sess 42
When a Terminal Services or Citrix session is disconnected, the session state becomes “Disconnected.” All running applications remain running in an idle state, and any consumed Kofax Capture station licenses remain consumed. When the user logs in again and reconnects, the session becomes active again, and the running applications resume their prior states.
Note: If a licensed Kofax Capture module is running within a disconnected session and the administrator forces a logoff of that session, or the application terminates abnormally for any reason, the consumed Kofax Capture station license will be released within the time-out period (20 minutes by default) or after the Kofax Capture licensing service has been manually restarted.
When a Terminal Services or Citrix session is logged-out, the session is closed and any consumed Kofax Capture licenses are released. The session no longer displays in the Management Console.
Kofax Capture 8.0 has been certified for virtual computers hosted by the following VMware products:
Warning: Kofax recommends that you disable hyper-threading on the VMware computer to avoid the possibility of intermittent error messages.
For more information about running the VMware product in a hyper-threaded environment, please check the VMware Support site.
The following configurations have been certified for use with the Kofax Capture 8.0 Hardware dongle with the AnywhereUSB.
Kofax Capture 8.0 running on:
Kofax Capture 8.0 has been certified for operation under the following Cluster Servers.
Microsft Cluster Server running on:
For additional information on cluster server support, please refer to the High Availability Essentials section beginning on page 62 of the Kofax Capture 8 Installation Guide.
The Kofax Capture / Ascent Capture Technical Support group is comprised of three subgroups (discussed on the Support Options Web page), whose members are knowledgeable in all aspects of the Kofax Capture / Ascent Capture product and Kofax / Ascent modules, including installation, configuration, operation and development. Each group receives ongoing product training from our Engineering department relating to the general Kofax Capture / Ascent Capture product and their specific area of expertise. These groups have in depth knowledge of networking, databases, hardware, and programming which they use when assisting all supported Kofax Capture / Ascent Capture customers.
The Kofax Capture / Ascent Capture Installation, Configuration, Operation, and Web product's Technical Support group can assist with installation and configuration of the base Kofax Capture / Ascent Capture products as well as troubleshooting problems that occur in production. They have lots of experience with installation problems, batch class setup, patch code and bar code problems, hardware key issues, OCR engines, MSDE etc. They provide support for the Ascent Xtrata and Kofax Capture Import Connector - Fax / Ascent Fax products. They also can assist with the Kofax Capture / Ascent Capture Web products such as the Kofax Capture Network Server / Ascent Capture Internet Server and the Kofax Capture Import Connector - Web Services / Ascent Collection Server. They can assist with installation or connectivity problems across LANs, WANs or the Internet.
For details regarding technical support available for all Kofax products, please review the current Support Overview & Options and Product Support Eligibility Matrix Web pages.
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