Kofax Capture (KC) 8 Supported Configurations |
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To access the following Web pages for this release, please click on the desired page's link. Application Notes - Frequently Asked Questions - Release Scripts - Revision Levels - Supported Configurations |
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Important Kofax Capture Notice
Kofax Capture 8.0 Operating Requirements3rd Party Software Platform ComponentsPlease refer to the Kofax Cross Product Compatibility Matrix for 3rd Party Software Platform Components for this product (select the desired matrix format below). Kofax Cross Product Compatibility Matrix.pdf Kofax Cross Product Compatibility Matrix.xls This matrix lists the versions of 3rd Party Software Platform components that are supported for use with Kofax products. Kofax is committed to ensuring that our products work with these component versions and addressing issues that arise when our products are used in conjunction with them. Unless otherwise specified, we do not support the use of our product in conjunction with versions of software other than those listed in the Kofax Cross Product Compatibility Matrix. Once you have opened the file, click on the product tab that corresponds to this product. NOTE: Any requirements not addressed in the Kofax Cross Product Compatibility Matrix are listed below. Server System RequirementsThis section lists the requirements for installing Kofax Capture on a server station. Note: We recommend that you use a dedicated server for Kofax Capture. In particular, we strongly suggest that you do not use your server computer for scanning or importing documents. Minimum Hardware RequirementsThe following lists the minimum hardware requirements for the Kofax Capture server:
Note: Recommended requirements for a Kofax Capture server system are purposely not given as each implementation varies in capacity, load and processing. Testing your Kofax Capture processing workload in a test environment is highly recommended. Required Windows ServiceThe Server service must be running before installing Kofax Capture on a server workstation. Client System RequirementsThis section lists the requirements for installing Kofax Capture on a client workstation. Minimum Hardware RequirementsThe following lists the minimum hardware requirements for the Kofax Capture client systems:
Recommended Hardware RequirementsThe following lists the recommended hardware requirements for the Kofax Capture client systems:
Required Windows ServiceThe Workstation service must be running before installing Kofax Capture on a client workstation. Standalone System RequirementsThis section lists the requirements for installing Kofax Capture on a standalone workstation. Minimum Hardware RequirementsThe following lists the minimum hardware requirements for the Kofax Capture standalone systems:
Recommended Hardware RequirementsThe following lists the recommended hardware requirements for the Kofax Capture standalone systems:
Required Windows ServiceThe Server service must be running before installing Kofax Capture on a standalone workstation. Configuration RequirementsThis section contains information on a number of Kofax Capture configuration requirements. These are the required system configuration settings for Kofax Capture. Kofax Capture License ManagementKofax Capture supports a centralized license management scheme that requires a hardware key on the Kofax Capture server at the central site, and on standalone installations. Client workstations do not require hardware keys to run Kofax Capture. Note: With the software-based licensing option, the hardware key is not required. Instead, activation occurs with your Kofax serial number and product code. The rest of the installation and activation process remains the same as licensing with a hardware key. The key features of the license management scheme are:
Activation typically occurs during installation of a Kofax Capture server or standalone station, but can also occur after installation.
After activation, the Kofax Capture License Utility allows you to view the status of activated licenses, as well as activate new or additional licenses for your system. Refer to the Kofax Capture online Help for details about using the License Utility. Click here to download the Kofax Capture 8.0 Online Help. Note: For more information about the options purchased for your company, contact your system administrator or Kofax Certified Solution Provider. Network ComponentsKofax Capture requires that the TCP/IP protocol be installed and running in your Windows network configuration settings. Prior to installing Kofax Capture, ensure that the following are installed and functioning properly:
Contact your network administrator or refer to your Microsoft documentation for more information about these components. Note: Not having the TCP/IP protocol may be a problem in standalone installations that have never been connected to the Internet, or a network, or where the TCP/IP protocol has been removed or disabled. If you attempt to install a standalone version of Kofax Capture on a computer without TCP/IP, the installation may fail with an “Unable to Initialize Batch Catalog” error message. The batch catalog is the Kofax Capture database. Administrative Privileges RequiredTo install Kofax Capture, the logged-in user must have administrative privileges to the local computer. Additional Database InformationFor new Kofax Capture installations, you can select the desired database configuration (as listed in this section) at the start of the install process. You can also switch database configurations at any time after installation. For upgrades from Ascent Capture 6.x or 7.x, the existing database configuration will be maintained. No option to switch databases is provided during an upgrade, however you can switch at any time after the upgrade. If your current installation is using the Standard (MSDE) database configuration, SQL Server Express Edition will be automatically installed. StandardKofax Capture uses the Microsoft SQL Server 2005 Express Edition database. This standard database ships with Kofax Capture, and requires no additional software or configuration. SQL ServerKofax Capture does not ship with or install SQL Server. See the Kofax Capture Getting Started Guide for more information on switching database configurations. Also review the SQL Server Database Permissions for Use with Ascent Capture 7.5 or Kofax Capture 8 Technical Note for the necessary SQL Server 2005 database permissions when using Kofax Capture 8 or Ascent Capture 7.5 with a SQL Server 2005 database. This Technical Notes also provides information about the application role’s membership to the db_owner database role.. Note: All references to SQL Server on this Web page assume SQL Server 2000 with Service Pack 4 or SQL Server 2005 unless otherwise noted. You can use Oracle Database if you want to actively administer the database, or for scalability and availability. For information regarding Kofax Capture 8 certified versions of Oracle, please refer to the Kofax Cross Product Compatibility Matrix (above) for 3rd Party Software Platform Components for this product. To use Oracle Database, create an empty schema where you want to store Kofax Capture information. The user name provided when you installed Kofax Capture must have this schema set as the default schema for that user. The user must also have user rights to create objects in that schema. Refer to Appendix F – Kofax Capture Database Management Requirements on page 223 of the Kofax Capture 8 Installation Guide for information about Oracle requirements. Also review the Oracle Database Permissions for Use with Kofax Capture 8 Technical Note for the necessary Oracle database permissions when installing and using Kofax Capture 8 with an Oracle database. NOTES:
Kofax Capture does not ship with or install Oracle. You can use IBM DB2 if you want to actively administer the database, or for scalability and availability. . For information regarding Kofax Capture 8 certified versions of IBM DB2, please refer to the Kofax Cross Product Compatibility Matrix (above) for 3rd Party Software Platform Components for this product. To use IBM DB2, create an empty schema where you want to store Kofax Capture information. The user name provided when you installed Kofax Capture must have this schema set as the default schema for that user. The user must also have user rights to create objects in that schema. Note: For IBM DB2 installations running on Windows, the database must be configured as a Unicode database prior to installing Kofax Capture. Refer to Appendix F – Kofax Capture Database Management Requirements on page 223 of the Kofax Capture 8 Installation Guide for information about IBM DB2 requirements. Also review the IBM DB2 Database Permissions for Use with Kofax Capture 8 Technical Note for the necessary IBM DB2 database parameters and permissions when using Kofax Capture 8 with an IBM DB2 database. NOTES:
Kofax Capture does not ship with or install IBM DB2. Database Validation and Release SupportKofax Capture supports Microsoft Access 2000, and 2002, or any ODBC-compliant database for the Database Validation feature and for releasing index data to a database. Kofax Capture does not provide ODBC drivers for target databases. Database Management ComponentsFor managing batches during processing, Kofax Capture uses SQL Server 2005 Express Edition, which is a version of SQL Server. When installing the Kofax Capture server software or a Kofax Capture standalone installation, the required database management components are also installed. Note: You must use the versions of the Microsoft Data Access Components (MDAC) that shipped and installed with Kofax Capture. For example, if SQL Server is installed in C:\Program Files\MSSQL, then the Kofax Capture server software should be installed in a folder such as C:\Program Files\<Kofax Capture installation folder>. Warning: Do not install Kofax Capture in the same directory as SQL Server (all editions) or on a computer with earlier versions of these applications. If you do, the results will be unpredictable and you may render your SQL Server software inoperable. Additional Microsoft IPSec and EFS InformationFor additional information on IPSec, EFS and Kofax Capture, please see the following Kofax Knowledgebase articles: The online Help for Ascent Capture requires Internet Explorer 6 (or higher) be set as your default browser. Although no known incompatibilities exist with previous versions of Internet Explorer, the online Help for Ascent Capture has been certified only with Internet Explorer 6. If the browser that you are currently using is a version earlier than Internet Explorer 6, the installation will stop and display a warning message indicating that Internet Explorer 6 is not installed. After you acknowledge the warning, the installation will resume. Before using the online Help, install or upgrade your browser to Internet Explorer 6 and set it as the default browser for your system. Kofax Capture Import Connector - EmailThe Kofax Capture Import Connector - Email feature has the same operating requirements as Kofax Capture itself. Refer to Chapter 12 – Installing and Configuring Kofax Capture Import Connector - Email on page 177 of the Kofax Capture 8 Installation Guide for information about installing this feature. Other Installation OptionsThis section contains information on a number of Kofax Capture installation options. While potentially useful, these are not required. PDF GenerationThe Kofax Capture PDF Generator module is included with Kofax Capture. This module allows you to create PDF files from within Kofax Capture. However, you may continue to use Adobe Acrobat Capture Cluster Server or Personal Edition version 3.04 with all Kofax developed release scripts to create PDF files. If you choose to use Adobe Acrobat Capture Personal Edition, be sure to attach the hardware key provided with your Adobe Acrobat Capture software. Scanner SupportKofax Capture supports a wide range of desktop and production-level scanners, including:
VirtualReScan (VRS) SupportVirtualReScan 4.2 Kofax Capture 8.0 includes, and automatically installs, VRS 4.2. However, additional licensing is required to activate VRS for use with Kofax Capture. Refer to the Kofax Capture Help system for information about licensing VRS. See the section Step 3: Install VRS Scanner Drivers on page 47 of the Kofax Capture 8 Installation Guide for more information about installing VRS drivers. For a complete description of VRS, refer to the VRS product information Web page by clicking here. VirtualReScan 4.5 Kofax Capture 8.0 supports the VirtualReScan (VRS) 4.5 product, released on 06/09/09. Please refer to page 7 of the VirtualReScan (VRS) 4.5 Release Notes document for installation instructions. Note: Kofax Capture 8.0 has not been tested, or certified, with VRS 3.5 or earlier. Using these versions of VRS with Kofax Capture 8.0 is not supported. Adrenaline SupportKofax Capture supports Adrenaline hardware products, including:
Note: The use of Adrenaline accelerators is not supported on Windows Server 2003. In general, Windows Server 2003 does not support scanning with a SCSI card. Kofax Capture Report ViewerThe system requirements for the Report Viewer module are the same as those for Kofax Capture. Kofax KF-Series Boards Support DiscontinuedEffective with version 5.5, Kofax Capture no longer supports KF-Series boards. These boards are not compatible with the newest drivers shipped with Kofax Capture, so KF-Series boards must be removed from your computer before you install or upgrade to Kofax Capture 8.0. There is no need to uninstall the KF-Series board drivers. Additional Terminal Servers and Citrix InformationYou can operate Kofax Capture via a Terminal Services or Citrix session. Once logged in to the Terminal Services or Citrix session, Kofax Capture operates as if it were installed on your local computer. However, you should be aware of the following station licensing conditions. Note: Citrix supports all Kofax Capture modules except for the Scan module. Supported VersionsFor information regarding Kofax Capture 8 certified versions of Terminal Servers or Citrix please refer to the Kofax Cross Product Compatibility Matrix (above) for 3rd Party Software Platform Components for this product. You can operate Kofax Capture 8.0 via a Terminal Services or Citrix session. Once logged in to the Terminal Services or Citrix session, Kofax Capture operates as if it were installed on your local computer. Running Multiple Modules in a SessionStation licenses apply to the session rather than the computer. This allows you to run multiple licensed applications in one session. Licensed applications that are running within the same session will share this same station license. For example, if you are running Recognition Server, Validation, and Quality Control modules at the same time, on the same computer, and in the same Terminal Services or Citrix session, then only one Kofax Capture concurrent station license is required. However, licensed applications that are running within different sessions will not share the same station license. For example, if you are running Recognition Server, Validation, and Quality Control modules at the same time, on the same computer, but each is running in a different Terminal Services or Citrix session, then three Kofax Capture station licenses are required. Running a Mix of Session and Client Based ModulesKofax Capture applications that run as services are part of the same session as the console. For example, if Recognition Server is running as a service and a user at the console is running the Validation module, then a single Kofax Capture concurrent station license is used. However, if Recognition Server is running as a service and a user connects remotely (via Terminal Services or Citrix) and runs the Validation module, then two Kofax Capture concurrent station licenses are required. Tracking Terminal Services and Citrix Session Usage StatisticsIn order to track individual sessions running on a single station, the station ID for the session includes both the station ID and the session ID. For example:
Disconnecting and Logging-Out Terminal Services and Citrix SessionsWhen a Terminal Services or Citrix session is disconnected, the session state becomes “Disconnected.” All running applications remain running in an idle state, and any consumed Kofax Capture station licenses remain consumed. When the user logs in again and reconnects, the session becomes active again, and the running applications resume their prior states. Note: If a licensed Kofax Capture module is running within a disconnected session and the administrator forces a logoff of that session, or the application terminates abnormally for any reason, the consumed Kofax Capture station license will be released within the time-out period (20 minutes by default) or after the Kofax Capture licensing service has been manually restarted. When a Terminal Services or Citrix session is logged-out, the session is closed and any consumed Kofax Capture licenses are released. The session no longer displays in the Management Console. For information regarding Kofax Capture 8 certified versions of VMware, please refer to the Kofax Cross Product Compatibility Matrix (above) for 3rd Party Software Platform Components for this product. NOTES:
Warning: Kofax recommends that you disable hyper-threading on the VMware computer to avoid the possibility of intermittent error messages. For more information about running the VMware product in a hyper-threaded environment, please check the VMware Support site. The following configurations have been certified for use with the Kofax Capture 8.0 Hardware dongle with the AnywhereUSB.
Kofax Capture 8.0 running on: Cluster Server SupportKofax Capture 8.0 has been certified for operation under the following Cluster Servers.
For additional information on cluster server support, please refer to the High Availability Essentials section beginning on page 62 of the Kofax Capture 8 Installation Guide. Kofax Capture / Ascent Capture Support
The Technical Support groups which supports the Capture Installation, Configuration, Operation, and Web products, can assist with installation and configuration of the base Kofax Capture / Ascent Capture products as well as troubleshooting problems that occur in production. They have lots of experience with installation problems, batch class setup, patch code and bar code problems, hardware key issues, OCR engines, MSDE etc. They provide support for the Ascent Xtrata, Kofax Capture Import Connector - Fax / Ascent Fax and Kofax e-Transactions products. They also can assist with the Kofax Capture / Ascent Capture Web products such as the Kofax Capture Network Server / Ascent Capture Internet Server and Kofax Capture Import Connector - Web Services / Ascent Collection Server. They can assist with installation or connectivity problems across LANs, WANs or the Internet. For details regarding technical support
available for all Kofax products, please review the current Support
Overview & Options and Product
Support Eligibility Matrix Web pages.
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