Ascent
Capture (AC) 7.x Supported Configurations
This section provides information about the operating system and hardware requirements for the Ascent Capture 7.x product releases.
This section lists the requirements for installing Ascent Capture on a server station.
Note: It is recommended that you use a dedicated server for Ascent Capture. In particular, it is strongly suggested that you do not use your server computer for scanning or importing documents.
The following lists the minimum hardware requirements for the Ascent Capture server:
Kofax has certified the following operating systems for the server files and software:
AC Version |
Operating System | Additional OS Details |
|---|---|---|
Ascent Capture
7.x |
||
7.0 (plus all service packs) |
Microsoft Windows 2000 Server | with Service Pack 4 |
| Microsoft Windows 2000 Professional | ||
Ascent Capture
7.0x |
||
7.0
7.0 SP1 7.0 SP2 7.0 SP3 7.0 SP4 |
Microsoft Windows Server 2003 Standard | with or without Service Pack 1 |
| Microsoft Windows Server 2003 Enterprise | ||
Ascent Capture 7.5x
|
||
7.5 |
Microsoft Windows Server 2003 Standard | with or without Service Pack 1 |
| Microsoft Windows Server 2003 Enterprise | ||
Ascent Capture 7.5 SP3
to SP7
|
||
7.5 SP3 |
Microsoft Windows Server 2003 Enterprise | with Service Pack 2 |
| Microsoft Windows Server 2003 Standard R2 | with no Service Pack OR with Service Pack 2 | |
Notes:
In general, the Ascent Capture server files and software should be installed on the same computer. However, some existing sites may have legacy issues that require server files to be kept on a computer that is not running any of the Ascent Capture certified operating systems listed above.
The Server service must be running before installing Ascent Capture on a server workstation.
This section lists the requirements for installing Ascent Capture on a client workstation.
The following lists the minimum hardware requirements for the Ascent Capture client systems:
The following lists the recommended hardware requirements for the Ascent Capture client systems:
Kofax has certified the following operating systems for Ascent Capture client workstations:
AC Version |
Operating System | Additional OS Details |
|---|---|---|
Ascent Capture
7.x |
||
7.0 (plus all service packs) |
Microsoft Windows 2000 Server | with Service Pack 4 |
| Microsoft Windows 2000 Professional | ||
Ascent Capture
7.0x |
||
7.0 7.0 SP1 7.0 SP2 7.0 SP3 7.0 SP4 |
Microsoft Windows XP Professional | with no Service Pack |
| Microsoft Windows Server 2003 Standard | with or without Service Pack 1 | |
| Microsoft Windows Server 2003 Enterprise | ||
Ascent Capture 7.5x
|
||
7.5 7.5 SP1 7.5 SP2 7.5 SP3 7.5 SP4 7.5 SP5 7.5 SP6 7.5 SP7 |
Microsoft Windows XP Professional | with Service Pack 1 or Service Pack 2 |
| Microsoft Windows Server 2003 Standard | with or without Service Pack 1 | |
| Microsoft Windows Server 2003 Enterprise | ||
Ascent Capture 7.5
SP3 to SP7
|
||
7.5 SP3 |
Microsoft Windows Server 2003 Enterprise | with Service Pack 2 |
| Microsoft Windows Server 2003 Standard R2 | with no Service Pack OR with Service Pack 2 | |
Notes:
Ascent Capture 7.5 and 7.0x have not been tested on, or certified for, Microsoft Windows XP Home. Although Kofax is unaware of any specific limitations on using Microsoft Windows XP Home with Ascent Capture 7.5 and 7.0x, the use of Microsoft Windows XP Home with Ascent Capture is not supported.
Microsoft Windows Server 2003 does not support scanning with a SCSI card, and it is strongly suggested that you do not use your server computer for scanning or importing documents.
Microsoft Windows 98, Windows Me, and Windows NT are not supported operating systems.
The Server service must be running before installing Ascent Capture on a server workstation.
This section lists the requirements for installing Ascent Capture on a standalone workstation.
The following lists the minimum hardware requirements for the Ascent Capture standalone systems:
The following lists the recommended hardware requirements for the Ascent Capture standalone systems:
Kofax has certified the following operating systems for Ascent Capture standalone workstations:
AC Version |
Operating System | Additional OS Details |
|---|---|---|
Ascent
Capture 7.x |
||
7.0 (plus all service packs) |
Microsoft Windows 2000 Server | with Service Pack 4 |
| Microsoft Windows 2000 Professional | ||
Ascent
Capture 7.0x |
||
7.0 7.0 SP1 7.0 SP2 7.0 SP3 7.0 SP4 |
Microsoft Windows XP Professional | with Service Pack 2 |
| Microsoft Windows Server 2003 Standard | with or without Service Pack 1 | |
| Microsoft Windows Server 2003 Enterprise | ||
Ascent Capture 7.5x
|
||
7.5 7.5 SP1 7.5 SP2 7.5 SP3 7.5 SP4 7.5 SP5 7.5 SP6 7.5 SP7 |
Microsoft Windows XP Professional | with Service Pack 1 or Service Pack 2 |
| Microsoft Windows Server 2003 Standard | with or without Service Pack 1 | |
| Microsoft Windows Server 2003 Enterprise | ||
Ascent Capture 7.5
SP3 to 7.5 SP7
|
||
7.5 SP3 |
Microsoft Windows Server 2003 Enterprise | with Service Pack 2 |
| Microsoft Windows Server 2003 Standard R2 | with no Service Pack OR with Service Pack 2 | |
Notes:
Ascent Capture 7.5 and 7.0x have not been tested on, or certified for, Microsoft Windows XP Home. Although Kofax is unaware of any specific limitations on using Microsoft Windows XP Home with Ascent Capture 7.5 and 7.0x, the use of Microsoft Windows XP Home with Ascent Capture is not supported.
Microsoft Windows Server 2003 does not support scanning with a SCSI card, and it is strongly suggested that you do not use your server computer for scanning or importing documents.
Warning: When installing Ascent Capture on Microsoft Windows Server 2003, you may be confronted with a series of warning messages informing you that some files can harm your computer. These messages appear because Microsoft Windows Server 2003 uses stricter security defaults than earlier versions of Microsoft Windows.
Since this warning will occur repeatedly during the installation process, and may cause automatic/silent installations to fail, you can temporarily relax the security settings. After installation, you can restore the original settings if desired.
For more information on this, and for instructions on changing these settings, find article number 182569 in the Microsoft Knowledge Base, and refer to the “1806 Launching applications and unsafe files” DWORD setting.
Do not attempt to edit the registry unless you have the necessary knowledge and experience. Damaging the registry may make your system inoperative.
The Server service must be running before installing Ascent Capture on a server workstation.
This section contains information on a number of Ascent Capture configuration requirements. These are the required system configuration settings for Ascent Capture.
Ascent Capture supports a centralized license management scheme that requires a hardware key on the Ascent Capture server at the central site, and on standalone installations. Client workstations do not require hardware keys to run Ascent Capture.
The key features of the Ascent Capture 7.5 and 7.0x license management scheme are:
Activation typically occurs during installation of an Ascent Capture server or standalone station, but can also occur after installation.
During installation: After the Ascent Capture server or standalone files are installed, the installation may prompt you to attach a hardware key to the server or standalone station. Near the end of the installation process, the installation will contact the Kofax license server to activate the licenses for the Ascent options you purchased.
Refer to the Ascent Capture online Help for details about activating licenses (online Help keyword: Licensing > activating licenses).
Note: During Ascent Capture installation on a server or standalone station, you need to have Internet access if you want to automatically activate your license at that time. If the station does not have Internet access, you will be able to install Ascent Capture, but will need to use the Ascent Capture License Utility to activate your Ascent licenses after installation.
After Installation: If activation during installation fails, you will be able to use your purchased Ascent Capture options for a period of three days. To use the purchased options on a permanent basis, you must use the Ascent Capture License Utility installed with Ascent Capture to activate your licenses after installation.
After activation, the Ascent Capture License Utility allows you to view the status of activated licenses, as well as activate new or additional licenses for your system. Refer to the Ascent Capture online Help for details about using the License Utility (online Help keyword: License Utility > about).
Note: For more information about the Ascent options purchased for your company, contact your system administrator or Kofax Certified Solution Provider.
Ascent Capture requires that the TCP/IP protocol be installed and running in your Microsoft Windows network configuration settings. Prior to installing Ascent Capture, ensure that the following are installed and functioning properly:
Contact your network administrator or refer to your Microsoft documentation for more information about these components.
Note: Not having the TCP/IP protocol may be a problem in standalone installations that have never been connected to the Internet, or a network, or where the TCP/IP protocol has been removed or disabled. If you attempt to install a standalone version of Ascent Capture on a computer without TCP/IP, the installation may fail with an “Unable to Initialize Batch Catalog” error message. The batch catalog is the Ascent Capture database.
To install Ascent Capture, the logged-in user must have administrative privileges to the local computer.
Ascent Capture supports the following database configurations.
AC Version |
Database | Additional Database Details |
|---|---|---|
MSDE |
||
| Ascent Capture uses the Microsoft SQL Desktop Engine (MSDE) 2000 databases. These standard databases ship with the following Ascent Capture releases and require no additional software or configuration. | ||
7.0 (plus all service
packs)
|
Microsoft SQL Desktop Engine (MSDE) 2000 | Service Pack 3 |
7.5 (plus all service packs) |
Microsoft SQL Desktop Engine (MSDE) 2000 | Service Pack 4 |
SQL Server
|
||
| You can use the following SQL Server releases with Ascent Capture 7.x if you actively administer the database, or for scalability and availability reasons. | ||
7.0 (plus all service
packs) |
Microsoft SQL Server 2000 | with Service Pack 3 |
7.5 to 7.5 SP7 Standard |
Microsoft SQL Server 2000 Standard | with Service Pack 4 |
| Microsoft SQL Server 2005 Standard | with no Service Pack | |
7.5
SP3 to SP7 Standard |
Microsoft SQL Server 2000 Standard | with Service Pack 4 |
| Microsoft SQL Server 2005 Standard | with Service Pack 2 | |
7.5 to 7.5
SP7 Enterprise |
Microsoft SQL Server 2000 Standard or Enterprise | with Service Pack 4 |
| Microsoft SQL Server 2005 Standard or Enterprise | with no Service Pack | |
7.5
SP3 to SP7 Enterprise |
Microsoft SQL Server 2000 Standard or Enterprise | with Service Pack 4 |
| Microsoft SQL Server 2005 Standard or Enterprise | with Service Pack 2 |
Note: Ascent Capture does not ship with or install SQL Server.
For more information on switching Ascent Capture 7.x database configurations refer to the Database tab section in:
Note: You can switch to SQL Server any time after installation. Database Validation and Release Support Ascent Capture supports Microsoft Access 2000, and 2002, or any ODBC-compliant database for the Database Validation feature and for releasing index data to a database.
Ascent Capture does not provide ODBC drivers for target databases.
For managing batches during processing, Ascent Capture uses MSDE, which is a version of SQL Server.
When installing the Ascent Capture server software or an Ascent Capture standalone installation, the required database management components are also installed.
Note: You must use the versions of MDAC that shipped and installed with Ascent Capture. Ascent Capture will install correctly and can coexist with existing installations of SQL Server (2000 or 2005 for AC 7.5 or 2000 for AC 7.0x) or MSDE, provided Ascent Capture is installed in a folder under the same parent directory as these products, usually C:\Program Files.
For example, if SQL Server is installed in C:\Program Files\MSSQL, then the Ascent Capture server software should be installed in a folder such as C:\Program Files\<Ascent Folder Name>.
Warning: Do not install Ascent Capture in the same directory as SQL Server (2000 or 2005 for AC 7.5 or 2000 for AC 7.0x) or MSDE, or on a machine with earlier versions of these applications. If you do, the results will be unpredictable and you may render your SQL Server software inoperable.
The online Help for Ascent Capture requires Internet Explorer 6 (or higher) be set as your default browser.
Although no known incompatibilities exist with previous versions of Internet Explorer, the online Help for Ascent Capture has been certified only with Internet Explorer 6.
If the browser that you are currently using is a version earlier than Internet Explorer 6, the installation will stop and display a warning message indicating that Internet Explorer 6 is not installed. After you acknowledge the warning, the installation will resume.
Before using the online Help, install or upgrade your browser to Internet Explorer 6 and set it as the default browser for your system.
The Ascent Capture Email Import feature has the same operating requirements as Ascent Capture itself.
For information about installing this feature, refer to Installing and Configuring Ascent Capture Email Import found in:
This section contains information on a number of Ascent Capture installation options. While potentially useful, these are not required.
The Kofax PDF Generator module is included with Ascent Capture.
This module allows you to create PDF files from within Ascent
Capture. However, if desired, you can continue to use Adobe Acrobat
Capture Cluster Server or Personal Edition version 3.04 with all
Kofax developed release scripts to create PDF files.
If you choose to use Adobe Acrobat Capture Personal Edition, be
sure to attach the hardware key provided with your Adobe Acrobat
Capture software.
Ascent Capture supports the following development languages:
Ascent Capture supports a wide range of desktop and production-level scanners, including:
For a current list of supported scanners, visit the Kofax Web site's Scanner Configurator and follow the instructions presented to you.
The VirtualReScan (VRS) program is integrated into the Ascent Capture installation process as shown below. However, additional licensing is required to activate VRS for use with Ascent Capture. Refer to the Ascent Capture online Help system for information about licensing VRS.
For more information about installing VRS drivers, see the section Step 3: Install VRS Scanner Drivers on:
The following VRS documents are also available in your Ascent Capture software package.
Note: Ascent Capture 7.5 and 7.0x have not been tested, or certified, with VRS 3.5 or earlier. Using these versions of VRS with Ascent Capture 7.5 or 7.0x is not supported.
Ascent Capture supports Adrenaline hardware products, including:
Note: The use of Adrenaline accelerator cards is not supported on Microsoft Windows Server 2003. In general, Microsoft Windows Server 2003 does not support scanning with a SCSI card.
The system requirements for the Report Viewer module are the same as those for Ascent Capture.
Effective with version 5.5, Ascent Capture no longer supports KF-Series boards. These boards are not compatible with the newest drivers shipped with Ascent Capture, so KF-Series boards must be removed from your computer before you install or upgrade to Ascent Capture 7.0x. There is no need to uninstall the KF-Series board drivers.
Ascent Capture 7.5 has been certified for use with Citrix Presentation Server 4.0 Standard Edition and Citrix Presentation Server 4.5 Enterprise Edition. You can operate Ascent Capture 7.5 via a Terminal Services or Citrix session. Once logged in to the Terminal Services or Citrix session, Ascent Capture operates as if it were installed on your local computer.
Before using Ascent Capture 7.5 in a Terminal Services or Citrix environment, please review the Terminal Servers and Citrix Support section found on page 16 of the Ascent Capture and Ascent Capture Internet Server 7.5 Installation Guide for station licensing conditions.
The Ascent Capture 7.0x Validation Module is certified to run in a Citrix MetaFrame Presentation Server 3.0 environment.
Ascent Capture 7.5 has been certified for virtual machines hosted by the following VMware products:
Warning: Kofax recommends that you disable hyper-threading on the VMware computer to avoid the possibility of intermittent error messages.
For more information about running the VMware product in a hyper-threaded environment, please check the VMware Support site.
The following configurations have been tested for use with the Ascent Capture 7.5 Hardware dongle with the AnywhereUSB.
Certified Configuraiton
Ascent Capture 7.5 running on:
Supported Configurations
Ascent Capture 7.5 running on:
Ascent Capture 7.5 has been certified for operation under the following Cluster Servers.
- Microsoft Advanced Server 2000 with Service Pack 4
- Microsoft Windows Server 2003 Enterprise Edition with no Service Pack, Service Pack 1, or Service Pack 2
The Kofax Capture / Ascent Capture Technical Support group is comprised of three subgroups (discussed on the Support Options Web page), whose members are knowledgeable in all aspects of the Kofax Capture / Ascent Capture product and Kofax / Ascent modules, including installation, configuration, operation and development. Each group receives ongoing product training from our Engineering department relating to the general Kofax Capture / Ascent Capture product and their specific area of expertise. These groups have in depth knowledge of networking, databases, hardware, and programming which they use when assisting all supported Kofax Capture / Ascent Capture customers.
The Kofax Capture / Ascent Capture Installation, Configuration, Operation, and Web product's Technical Support group can assist with installation and configuration of the base Kofax Capture / Ascent Capture products as well as troubleshooting problems that occur in production. They have lots of experience with installation problems, batch class setup, patch code and bar code problems, hardware key issues, OCR engines, MSDE etc. They provide support for the Ascent Xtrata and Kofax Capture Import Connector - Fax / Ascent Fax products. They also can assist with the Kofax Capture / Ascent Capture Web products such as the Kofax Capture Network Server / Ascent Capture Internet Server and the Kofax Capture Import Connector - Web Services / Ascent Collection Server. They can assist with installation or connectivity problems across LANs, WANs or the Internet.
For details regarding technical support available for all Kofax products, please review the current Support Overview & Options and Product Support Eligibility Matrix Web pages.
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