The following important information covers upgrading to Ascent Capture 6.1 from earlier versions of Ascent Capture.

Windows Add/Remove Programs
If you use Add/Remove Programs in the Windows Control Panel to uninstall Ascent Capture, you will loose batch classes, active batches, and other settings without warning. When upgrading to Ascent Capture 6.1, DO NOT uninstall earlier releases if you want to keep these items.

Batches in Ascent Capture
You can upgrade from Ascent Capture 5.x or above to Ascent Capture 6.1 while there are batches in the Ascent Capture system. If you are upgrading from earlier versions, finish processing all batches, and release them from Ascent Capture before you attempt to upgrade Ascent Capture.

Client/Server Installations
When upgrading Ascent Capture in a client/server configuration, you must upgrade the server software and files from the Ascent Capture installation CD. Then, you can upgrade the client workstations from the server machine.

For a server installation, the upgrade or update must be performed on the machine where the server software is installed. Client workstation and standalone installations must be upgraded on the machines where the current installation exists. You cannot upgrade an Ascent Capture server from a client workstation.

Ascent Capture with SQL Server
If you moved the Ascent Capture Batch Catalog (database) to SQL Server in Ascent Capture 5.5x, you must use the Ascent Capture BCMove Utility (provided with Ascent Capture 5.5x) to temporarily convert the database back to MSDE before upgrading to Ascent Capture 6.1. After upgrading, if desired, you can use the Ascent Capture Database Utility (instead of BCMove) to move the Ascent Capture database from MSDE back to SQL Server.

Upgrading ACI Server
When upgrading Ascent Capture to version 6.1 at an ACI Server central site, you must stop the Web site first. The site must remain stopped until ACI Server 6.1 is installed.
Note It is not possible for a remote site to synchronize batch classes after Ascent Capture 6.1 has been installed at the central site, but before ACI Server 6.1 has been installed.

When upgrading at a remote site, you must stop the Remote Synchronization Agent (RSA) if prompted to do so by the Ascent Capture installation application. The installation application cannot continue if the RSA is running. This prompt may occur several times during the course of an upgrade, since the RSA will automatically start after each reboot. To stop the RSA, right-click the RSA icon in your system tray and select Close.

Note For late breaking information on ACI Server, refer to your Ascent Capture Internet Server 6.1 Release Notes.

---

If you use Add/Remove Programs in the Windows Control Panel to uninstall Ascent Capture, you will loose batch classes, active batches, and other settings without warning. When upgrading to Ascent Capture 6.1, DO NOT uninstall earlier releases if you want to keep these items.

Ascent Capture 6.0 Questions

9. What new features are in Ascent Capture 6.0?

The following new features can be found in the Ascent Capture 6.0 product.

• Ascent Capture Licensing
• Automatic Installations
• Centralized User Management
• Customization Enhancements
• Database Options
• Kofax PDF Generator
• Multiple Form ID Zones
• New Look and Feel
• New OCR Full Text Engine
• Retain Zoom
• SecurityBoost
• Shape Registration Zones
• Single Sign On
• Thumbnails
• Use Original File Names
• User Tracking Enhancements

For more information on new features, please visit the New Features knowledge hub in the Ascent Capture 6.0 online help.

---

10. Is there any important information regarding upgrading to Ascent Capture 6.0?

The following important information covers upgrading to Ascent Capture 6.0 from earlier versions of Ascent Capture.

Batches in Ascent Capture
You cannot upgrade Ascent Capture while there are batches in the Ascent Capture system. Finish processing all batches, and release them from Ascent Capture before you attempt to upgrade Ascent Capture.

Client/Server Installations
When upgrading Ascent Capture in a client/server configuration, you must upgrade the server software and files from the Ascent Capture installation CD. Then, you can upgrade the client workstations from the server machine.

For a server installation, the upgrade or update must be performed on the machine where the server software is installed. Client workstation and standalone installations must be upgraded on the machines where the current installation exists. You cannot upgrade an Ascent Capture server from a client workstation.

Ascent Capture with SQL Server
If you moved the Ascent Capture Batch Catalog (database) to SQL Server in Ascent Capture 5.5x, you must use the Ascent Capture BCMove Utility (provided with Ascent Capture 5.5x) to temporarily convert the database back to MSDE before upgrading Ascent Capture 6.0. After upgrading, if desired, you can use the Ascent Capture Database Utility (instead of BCMove) to move the Ascent Capture 6.0 database from MSDE back to SQL Server.

For more information on the Ascent Capture BCMove Utility, refer to the documentation that you received with your Ascent Capture 5.51 software.

Upgrading at an ACI Server Central Site
When upgrading Ascent Capture to version 6.0 at an ACI Server central site, you must stop the Web site first. The site must remain stopped until ACI Server 6.0 is installed.
Note It is not possible for a remote site to synchronize batch classes after Ascent Capture 6.0 has been installed at the central site, but before ACI Server 6.0 has been installed.

You must stop the Remote Synchronization Agent (RSA) if prompted to do so by the Ascent Capture installation application. The installation application cannot continue if the RSA is running. This prompt may occur several times during the course of an upgrade, since the RSA will automatically start after each reboot. To stop the RSA, right-click the RSA icon in your system tray and select Close.

---

11. I know Ascent Capture 6.0 now allows the creation of workflow agents. What are they and what do they do?

A workflow agent is a custom program that consists of a combination of a setup and runtime module that allows custom routing of batches in Ascent Capture. This customized code has the capability to examine and modify batch data, as well as optionally change the next module and status for the batch.

---

12. I know that there is a new improved Ascent Capture Optimized Custom Module API in Ascent Capture 6.0. Can you describe what these new enhancements?

The new (and faster) Ascent Capture 6.0 Ascent Capture Optimized Custom Module API's new enhancements are provided below.

Some of the enhancements to Setup OCX allow:
• The creation and modification of batch classes, sample pages, and zones
• The manipulation of subsidiary objects (such as queues and modules) necessary to configure the objects mentioned above
• The efficient storage of large amounts of custom data within setup and runtime objects
• The retrieval of custom setup information by runtime OCX’s and Input Scripts
• The capability for OCX’s, custom modules, and input scripts to optionally share custom setup and runtime information

Some of the enhancements to the Ascent Capture COM Interface and Input Scripts allow:
• The preview of available batches
• The opening of a batch from the available batches
• The retrieval of custom setup information
• The ability to suppress application focus control for index panel replacement

Some of the enhancements to custom modules allow:
• The use of custom storage strings for enhanced custom property access
• The ability to create pages

---

Kofax Capture / Ascent Capture Support

The Kofax Capture / Ascent Capture Technical Support group is comprised of three subgroups (discussed on the Support Options Web page), whose members are knowledgeable in all aspects of the Kofax Capture / Ascent Capture product and Kofax / Ascent modules, including installation, configuration, operation and development. Each group receives ongoing product training from our Engineering department relating to the general Kofax Capture / Ascent Capture product and their specific area of expertise. These groups have in depth knowledge of networking, databases, hardware, and programming which they use when assisting all supported Kofax Capture / Ascent Capture customers.

The Kofax Capture / Ascent Capture Installation, Configuration, Operation, and Web product's Technical Support group can assist with installation and configuration of the base Kofax Capture / Ascent Capture products as well as troubleshooting problems that occur in production.  They have lots of experience with installation problems, batch class setup, patch code and bar code problems, hardware key issues, OCR engines, MSDE etc. They provide support for the Ascent Xtrata and Kofax Capture Import Connector - Fax / Ascent Fax products. They also can assist with the Kofax Capture / Ascent Capture Web products such as the Kofax Capture Network Server / Ascent Capture Internet Server and the Kofax Capture Import Connector - Web Services / Ascent Collection Server.  They can assist with installation or connectivity problems across LANs, WANs or the Internet. 

---

For details regarding technical support available for all Kofax products, please review the current Support Overview & Options and Product Support Eligibility Matrix Web pages.