Ascent Capture

 

Ascent Capture ProductsAscent Capture (AC) 6 Supported Configurations

NOTE: Support for the Ascent Capture 6 products will end on 07/31/08. The Ascent Capture 6 product Web pages will continue to be available until 07/31/09.

Kofax Capture 8.0 Service Pack1 is the latest release of the Kofax Capture (previously named Ascent Capture) product.

Operating System Support

Server - AC 6.x

A Windows operating system is required for the SQL based batch catalog:

AC 6.0

  • Windows 2000 Server/Professional with Service Pack 3

AC 6.1

  • Windows 2000 Server/Professional with Service Pack 4
  • Windows Server 2003 (Standard or Enterprise Edition) with or without Service Pack 1

 

We recommend that all server components are installed on the same computer, however if necessary, you can install the server files components on a non-Windows operating system:

  • Any server platform that maps itself as a drive letter to a Windows desktop

Client - AC 6.x

AC 6.0

  • Windows XP Professional with Service Pack 1
  • Windows 2000 Server/Professional  with Service Pack 3

AC 6.1

  • Windows XP Professional with Service Pack 1
  • Windows 2000 Server/Professional  with Service Pack 4
  • Windows Server 2003 (Standard or Enterprise Edition) with or without Service Pack 1*

Standalone - AC 6.x

AC 6.0

  • Windows XP Professional with Service Pack 1
  • Windows 2000 Server/Professional  with Service Pack 3

AC 6.1

  • Windows XP Professional with Service Pack 1
  • Windows 2000 Server/Professional  with Service Pack 4
  • Windows Server 2003 (Standard or Enterprise Edition) *

* Note: Software Import is supported with the Scan Module. However, due to a Windows 2003 Server ASPI limitation, scanning with the Scan Module is not supported.

Server Hardware Requirements - AC 6.x

Minimum

Client Hardware Requirements 

Minimum - AC 6.x

  • Pentium class 300 MHz processor
  • 128 MB of memory
  • 680 MB of disk space on any local drive plus 300 MB on your local C: drive or wherever your operating system is installed
  • 1024 x 768 SVGA display with 16 bit color, small fonts
  • Parallel port: Enhanced bar code hardware key (optional)
  • USB Port: RecoStar Pro hardware key (optional)
  • NIC: 100 Mbps

 

 

Recommended - AC 6.x

  • Pentium class 500 MHz processor or higher
  • 256 MB of memory or higher
  • 680 MB of disk space on any local drive plus 300 MB on your local C: drive or wherever your operating system is installed
  • 1024 x 768 SVGA display with 24 bit color, small fonts
  • Parallel port: Enhanced bar code hardware key (optional)
  • USB Port: RecoStar Pro hardware key (optional)
  • NIC: 100 Mbps

 

Certified Scanners

For specifics, see the Kofax Scanner Configurator.

Image Format Support

Import

  • TIFF (Group 3 and 4, Single and Multipage)
  • BMP
  • PCX
  • JPG
  • CALS
  • Any non-image file that can be treated as an eDoc.

Export

  • TIFF (Single and Multipage)
  • PDF
  • PCX
  • JPG

Back-End Support

Databases

  • Microsoft Access 2000/2002
  • Any ODBC-compliant database
  • Delimited ASCII text file

Workflow and Document Management Systems

See our list of release scripts for supported back-end systems. Custom release scripts can also be written to provide broader support. 

Optical Storage Support

  • Any optical manager that emulates a DOS file system

Custom release scripts can be written to provide broader support.

 

Customization Support

Release Scripts

  • Visual Basic 6.0

  • Visual C++ 6.0

Recognition and Validation Scripts

  • Softbridge Basic (embedded scripting language)

  • Visual Basic or Visual C++ (via COM interface)

Custom Module / Panel Development

  • Visual Basic 6.0

Auto Import

  • Any Windows based development environments

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Kofax Capture / Ascent Capture Support

The Kofax Capture / Ascent Capture Technical Support group is comprised of three subgroups (discussed on the Support Options Web page), whose members are knowledgeable in all aspects of the Kofax Capture / Ascent Capture product and Kofax / Ascent modules, including installation, configuration, operation and development. Each group receives ongoing product training from our Engineering department relating to the general Kofax Capture / Ascent Capture product and their specific area of expertise. These groups have in depth knowledge of networking, databases, hardware, and programming which they use when assisting all supported Kofax Capture / Ascent Capture customers.

The Kofax Capture / Ascent Capture Installation, Configuration, Operation, and Web product's Technical Support group can assist with installation and configuration of the base Kofax Capture / Ascent Capture products as well as troubleshooting problems that occur in production.  They have lots of experience with installation problems, batch class setup, patch code and bar code problems, hardware key issues, OCR engines, MSDE etc. They provide support for the Ascent Xtrata and Kofax Capture Import Connector - Fax / Ascent Fax products. They also can assist with the Kofax Capture / Ascent Capture Web products such as the Kofax Capture Network Server / Ascent Capture Internet Server and the Kofax Capture Import Connector - Web Services / Ascent Collection Server.  They can assist with installation or connectivity problems across LANs, WANs or the Internet. 

For details regarding technical support available for all Kofax products, please review the current Support Overview & Options and Product Support Eligibility Matrix Web pages.