Ascent Capture 6.x Application Note

Kofax Capture 8.0 Service Pack 2 is the latest release of the Kofax Capture (previously named Ascent Capture) product. The Kofax Capture Network Server (previously called the Ascent Capture Internet Server) is included in the Kofax Capture product. Please refer to the Kofax Capture 8 Web pages for any Kofax Capture Network Server information.

is the latest release of the Ascent Server product.

Using the Kodak feature for “Scan Mode Toggle Patch” with the Kodak 3590C scanner. (B&W or Color).

This feature requires the “Patch Code Target Sheet” available from Kodak. The sheet is detected by the scanner and toggles the scanner between Color and Black & White. The image created by this sheet is discarded at Scan time by Ascent.

In the Scan module go to the “Scan” menu item and then to “Properties”. You will now have a window open called “Source Properties”. Under the “Color Mode” option select “Color (true color)”. Now click on the “Advanced” button. Under “Color Settings” you will see a check box called “Color Patch Detect”, check this box. After selecting “Color Patch Detect” you will notice that you have another check box that becomes available called “ Start in Color Mode”. If this box is left unchecked then the scanner will default to Black & White. (Click here to see screen shots.)

Important Note: Please remember that Ascent Capture cannot do any image cleanup, OCR, IMR, OMR, Patch Code Detection, or Bar Code Detection on images scanned in Color Mode.

Example: If you are scanning in Color Mode but want to use patch code separation for your form of document separation in Ascent, you would need to put a Kodak Patch Code Target Sheet (Toggle Sheet), before every Ascent document separator in order for Black & White patch codes to be recognized by Ascent.
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Kofax Ascent Capture Support

The Kofax Capture / Ascent Capture Technical Support group is comprised of three subgroups (discussed on the Support Options Web page), whose members are knowledgeable in all aspects of the Kofax Capture / Ascent Capture product and Kofax / Ascent modules, including installation, configuration, operation and development. Each group receives ongoing product training from our Engineering department relating to the general Kofax Capture / Ascent Capture product and their specific area of expertise. These groups have in depth knowledge of networking, databases, hardware, and programming which they use when assisting all supported Kofax Capture / Ascent Capture customers.

The Kofax Capture / Ascent Capture Installation, Configuration, Operation, and Web product's Technical Support group can assist with installation and configuration of the base Kofax Capture / Ascent Capture products as well as troubleshooting problems that occur in production. They have lots of experience with installation problems, batch class setup, patch code and bar code problems, hardware key issues, OCR engines, MSDE etc. They provide support for the Ascent Xtrata and Kofax Capture Import Connector - Fax / Ascent Fax products. They also can assist with the Kofax Capture / Ascent Capture Web products such as the Kofax Capture Network Server / Ascent Capture Internet Server and the Kofax Capture Import Connector - Web Services / Ascent Collection Server. They can assist with installation or connectivity problems across LANs, WANs or the Internet.

For details regarding technical support available for all Kofax products, please review the current Support Overview & Options and Product Support Eligibility Matrix Web pages.