Ascent Capture 6.x Application Notes

AC Kofax Capture 8.0 Service Pack 2 is the latest release of the Kofax Capture (previously named Ascent Capture) product. is the latest release of the Ascent Capture product.

Application Notes

Limitations within Ascent Capture 6.0

Maximum pages in a batch: 99,999 (equates to 99,999 one page documents or one 99,999 page document or any combination with that)
Maximum Form Types per Batch: 1,000 with Xtrata
Maximum zones on a page: 1024
Maximum fields per document class: unlimited (limited only by system resources)
Maximum object name (document class, batch class, etc) length: 32 characters.
Maximum object description length: 80 characters.
Maximum number of batches in the system at one time: 19990.
Maximum number of characters for a CHAR/VARCHAR value: 25000
Maximum number of page level bar codes per line: 64
Maximum number of page level bar codes per page: 64
Maximum number of document IDs: (long integer) 2,147,483,647
Maximum number of custom panels per Module: 20
Minimum size of a custom panel: 50 x 50 pixels
Maximum number of characters in a User ID: 32
Maximum number of characters in a password: 20
Maximum custom Rejection Note size: Unlimited (Memo Field)
Additional zone limits:

Size: You cannot draw zones larger than the image size. In addition, the maximum sizes for zones are listed below:

OMR - 26x26 inches

ICR - 26x26 inches

OCR - 26x26 inches for images up to 200 DPI

17x17 inches at 300 DPI

13x13 inches at 400 DPI

8x8 inches at 600 DPI

3x3 inches at 1200 DPI

Position: You must position your zones completely with the first 26x26 inches of an image. You should not draw or move any portion of your zones outside these boundaries.

Character length: All zones must have 254 characters or less.

OCR Full Text page size limits
- 26x26 inches for images up to 200 DPI
- 17x17 inches at 300 DPI
- 13x13 inches at 400 DPI
- 8x8 inches at 600 DPI
- 3x3 inches at 1200 DPI

Kofax Ascent Capture Support

The Kofax Capture / Ascent Capture Technical Support group is comprised of three subgroups (discussed on the Support Options Web page), whose members are knowledgeable in all aspects of the Kofax Capture / Ascent Capture product and Kofax / Ascent modules, including installation, configuration, operation and development. Each group receives ongoing product training from our Engineering department relating to the general Kofax Capture / Ascent Capture product and their specific area of expertise. These groups have in depth knowledge of networking, databases, hardware, and programming which they use when assisting all supported Kofax Capture / Ascent Capture customers.

The Kofax Capture / Ascent Capture Installation, Configuration, Operation, and Web product's Technical Support group can assist with installation and configuration of the base Kofax Capture / Ascent Capture products as well as troubleshooting problems that occur in production. They have lots of experience with installation problems, batch class setup, patch code and bar code problems, hardware key issues, OCR engines, MSDE etc. They provide support for the Ascent Xtrata and Kofax Capture Import Connector - Fax / Ascent Fax products. They also can assist with the Kofax Capture / Ascent Capture Web products such as the Kofax Capture Network Server / Ascent Capture Internet Server and the Kofax Capture Import Connector - Web Services / Ascent Collection Server. They can assist with installation or connectivity problems across LANs, WANs or the Internet.

For details regarding technical support available for all Kofax products, please review the current Support Overview & Options and Product Support Eligibility Matrix Web pages.