KCIC - Import Connector 8.0:
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PRODUCT INFO:
Product
Overview
Kofax Capture 8.0 Import Connector - Web Services Update (available for download) is the latest release of the Kofax Capture Import Connector - Web Services (previously named Ascent Collection Server) product.
This Web page provides information about the operating system and hardware requirements for the Web Server and, for a distributed installation, the computer where the Service is installed.
The list below shows the operating systems supported for use with Kofax Capture server files and software.
This list represents the minimum requirement for each operating system family and edition. This list does not specify each version and service pack available, only the minimum requirement.
Although not explicitly tested, Kofax offers technical support for all supported operating systems. Operating systems marked as certified represent those which have been explicitly tested against Kofax Capture functionality.
Operating System |
Certified |
|---|---|
Windows 2000 Server with Service Pack 4 |
Yes |
Windows Server 2003 Standard Edition with Service Pack 1 |
|
Windows Server 2003 Standard x64 Edition (64-Bit) with Service Pack 1 |
|
| Windows Server 2003 Enterprise Edition with Service Pack 1 |
|
| Windows Server 2003 Enterprise Edition with Service Pack 2 |
Yes |
| Windows Server 2003 Enterprise Edition R2 with Service Pack 2 |
Yes |
| Windows Server 2003 Enterprise x64 Edition (64-Bit) with Service Pack 1 |
|
Windows Server 2003 Enterprise x64 Edition (64-Bit) R2 with Service Pack 2 |
Yes |
| Windows Server 2003 Datacenter Edition with Service Pack 1 |
|
| Windows Server 2003 Datacenter x64 Edition (64-Bit) with Service Pack 1 |
|
| Windows Small Business Server 2003 Standard Edition with Service Pack 1 |
|
| Windows Small Business Server 2003 Premium Edition with Service Pack 1 |
Note: Visit the Kofax Web site support page at www.kofax.com for updates to the supported operating systems for Kofax Capture 8.0.
Note: It is not recommended that you attach a scanner to the Web Server because of potential conflicts between the Scan module and the Service when importing images into Kofax Capture. If scanning is needed, configure a Kofax Capture scan station on a separate Kofax Capture client computer on the LAN.
You must have all of the following components installed on the Web Server:
The Web Server cannot be a:
Refer to your Microsoft documentation for details on setting up the NTFS file system. In addition, you may want to go to www.microsoft.com and look at the Microsoft Knowledge Base article titled “How to Use Convert.exe to Convert a Partition to the NTFS File System. ” (Search for 214579.) Or, if that article has been archived, you can search for “convert FAT to NTFS.”
The minimum hardware requirements are:
| Processor: | Pentium III 800 MHz processor |
| System memory: | 512 Mbytes of memory |
| Disk space: | 10 Gbytes of disk space for installation and storage of submitted batches during processing |
| Bandwidth: | Fractional T1 line (or better) for Internet connection |
| Processor: | Pentium 4 (or higher) 1.8 GHz processor |
| System memory: | 1 Gbyte of memory |
| Disk space: | 20 Gbytes of disk space for installation and storage of submitted batches during processing |
| Bandwidth: | T1 telephone line for Internet connection or comparable bandwidth |
The following operating systems and service packs have been certified for Kofax Capture and the Service.
This list represents the minimum requirement for each operating system family and edition. This list does not specify each version and service pack available, only the minimum requirement.
Although not explicitly tested, Kofax offers technical support for all supported operating systems. Operating systems marked as certified represent those which have been explicitly tested against Kofax Capture functionality.
Operating System |
Certified |
|---|---|
| Windows 2000 Professional with Service Pack 4 | |
Windows 2000 Server with Service Pack 4 |
Yes |
Windows XP Professional with Service Pack 2 |
Yes |
Windows XP Professional x64 with Service Pack 2 |
|
Windows Server 2003 Standard Edition with Service Pack 1 |
|
Windows Server 2003 Standard x64 Edition (64-Bit) with Service Pack 1 |
|
Windows Server 2003 Enterprise Edition with Service Pack 1 |
|
Windows Server 2003 Enterprise Edition with Service Pack 2 |
Yes |
Windows Server 2003 Enterprise Edition R2 with Service Pack 2 |
Yes |
Windows Server 2003 Enterprise x64 Edition (64-Bit) with Service Pack 1 |
|
Windows Server 2003 Enterprise x64 Edition (64-Bit) R2 with Service Pack 2 |
|
Windows Server 2003 Datacenter Edition with Service Pack 1 |
|
Windows Server 2003 Datacenter x64 Edition (64-Bit) with Service Pack 1 |
|
Windows Small Business Server 2003 Standard Edition with Service Pack 1 |
|
Windows Small Business Server 2003 Premium Edition with Service Pack 1 |
|
Windows Vista Business Edition |
Yes |
Windows Vista Business x64 (64-Bit) Edition |
|
Windows Vista Enterprise Edition |
Yes |
Windows Visita Enterprise x64 (64-Bit) Edition |
Yes |
Note: Visit the Kofax Web site support page at www.kofax.com for updates to the supported operating systems for Kofax Capture 8.0.
The use of scanners is not supported with 64-bit systems.
The Service requires LAN access to the Web Server.
The minimum hardware requirements are:
| Processor: | Pentium III 800 MHz processor |
| System memory: | 512 Mbytes of memory |
| Disk space: | 2 Gbytes of disk space if using Kofax Capture client installation 10 Gbytes of disk space if using Kofax Capture standalone installation |
The recommended hardware requirements are at least:
| Processor: | Pentium 4 (or higher) 1.8 GHz processor |
| System memory: | 1 Gbyte of memory |
| Disk space: | 4 Gbytes of disk space if using Kofax Capture client installation 15 Gbytes of disk space if using Kofax Capture standalone installation |
The Kofax Capture / Ascent Capture Technical Support group is comprised of three subgroups (discussed on the Support Options Web page), whose members are knowledgeable in all aspects of the Kofax Capture / Ascent Capture product and Kofax / Ascent modules, including installation, configuration, operation and development. Each group receives ongoing product training from our Engineering department relating to the general Kofax Capture / Ascent Capture product and their specific area of expertise. These groups have in depth knowledge of networking, databases, hardware, and programming which they use when assisting all supported Kofax Capture / Ascent Capture customers.
The Kofax Capture / Ascent Capture Installation, Configuration, Operation, and Web product's Technical Support group can assist with installation and configuration of the base Kofax Capture / Ascent Capture products as well as troubleshooting problems that occur in production. They have lots of experience with installation problems, batch class setup, patch code and bar code problems, hardware key issues, OCR engines, MSDE etc. They provide support for the Ascent Xtrata and Kofax Capture Import Connector - Fax / Ascent Fax products. They also can assist with the Kofax Capture / Ascent Capture Web products such as the Kofax Capture Network Server / Ascent Capture Internet Server and the Kofax Capture Import Connector - Web Services / Ascent Collection Server. They can assist with installation or connectivity problems across LANs, WANs or the Internet.
For details regarding technical support available for all Kofax products, please review the current Support Overview & Options and Product Support Eligibility Matrix Web pages.
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