Ascent Capture Internet Server (ACIS)

 

Ascent product shotAscent Capture Internet (ACI) Server 7.x Supported Configurations

 ACI Server 7.5 is the latest release of the Ascent Capture Internet Server 7.x products.


ACI Server 7.x Operating Requirements

This section provides information about the operating system and hardware requirements for the Ascent Capture Internet Server 7.5 or 7.0 products..


Ascent Capture Internet (ACI) Server 7.x Components

This section contains information about the various ACI Server components at the central and remote sites.

Central Site

The following components must be available at the central site.


Remote Sites

The following components must be available at remote sites.

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Web Server Requirements

The following lists the Web server hardware and system operating requirements needed to use ACI Server.

Minimum Hardware Requirements

The following lists the minimum Web server hardware requirements:

Recommended Hardware Requirements

The following lists the recommended Web server hardware requirements:


Web Server System Requirements

The following lists the system requirements for installing and using the Web server:

ACI Server 7.x

ACI Server 7.5 only

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ACI Service Requirements

The following lists the Ascent Capture Internet Service operating requirements.

ACI Service Operating Requirements

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Remote Site Station Requirements

This section contains information about remote site station hardware and software requirements.


Minimum Hardware Requirements

The remote components of ACI Server are installed when Ascent Capture is installed on a remote client or standalone workstation.


System Requirements

The following are the system requirements for installing ACI Server.

ACIS Version

Operating System Additional OS Details
Ascent Capture Internet Server 7.x

7.x

Microsoft Windows 2000 Server with Service Pack 4
Microsoft Windows 2000 Professional with Service Pack 4
Ascent Capture Internet Server 7.0x
7.0x
Microsoft Windows Server 2003 Standard with no Service Pack
Microsoft Windows Server 2003 Enterprise with no Service Pack
Ascent Capture Internet Server 7.5x
7.5x
Microsoft Windows Server 2003 Standard with or without Service Pack 1
Microsoft Windows Server 2003 Enterprise with or without Service Pack 1
Ascent Capture Internet Server 7.5 SP3

7.5 SP3

Microsoft Windows Server 2003 Enterprise with Service Pack 2
Microsoft Windows Server 2003 R2 with no Service Pack
with Service Pack 2
Ascent Capture Internet Server Client Workstation
7.0 SP2
Windows XP Professional  
7.5 SP1 or 2
 

 

 

 

 

 

 

 

 

 

 

Notes:

    • The use of Adrenaline accelerator cards is not supported on Windows Server 2003. In general, Windows Server 2003 does not support scanning with a SCSI card.
    • Ascent Capture and Ascent Capture Internet Server 7.5 or 7.0x have not been tested on, or certified for, Windows XP Home. Although Kofax is unaware of any specific limitations on using Windows XP Home with Ascent Capture or Ascent Capture Internet Server 7.5 or 7.0x, the use of windows XP Home with Ascent Capture or Ascent Capture Internet Server 7.5 or 7.0x is not supported.
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ACI Server License Requirements

The ACI Server remote site workstations do not require hardware keys. However, ACI Server requires the appropriate licenses.

See the Ascent Capture Internet Server License Types section in the Ascent Capture 7.5 or 7.0 online Help for more information on your ACI Server product's licensing.


Kofax Ascent Capture Internet Server Support

The Kofax Capture / Ascent Capture Technical Support group is comprised of three subgroups (discussed on the Support Options Web page), whose members are knowledgeable in all aspects of the Kofax Capture / Ascent Capture product and Kofax / Ascent modules, including installation, configuration, operation and development. Each group receives ongoing product training from our Engineering department relating to the general Kofax Capture / Ascent Capture product and their specific area of expertise. These groups have in depth knowledge of networking, databases, hardware, and programming which they use when assisting all supported Kofax Capture / Ascent Capture customers.

The Kofax Capture / Ascent Capture Installation, Configuration, Operation, and Web product's Technical Support group can assist with installation and configuration of the base Kofax Capture / Ascent Capture products as well as troubleshooting problems that occur in production.  They have lots of experience with installation problems, batch class setup, patch code and bar code problems, hardware key issues, OCR engines, MSDE etc. They provide support for the Ascent Xtrata and Kofax Capture Import Connector - Fax / Ascent Fax products. They also can assist with the Kofax Capture / Ascent Capture Web products such as the Kofax Capture Network Server / Ascent Capture Internet Server and the Kofax Capture Import Connector - Web Services / Ascent Collection Server.  They can assist with installation or connectivity problems across LANs, WANs or the Internet. 


For details regarding technical support available for all Kofax products, please review the current Support Overview & Options and Product Support Eligibility Matrix Web pages.

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