Ascent
Capture Internet Server:
Product
Support Overview
ACI Server 7.x:
Product
Support Overview
Application
Notes
Downloads
Library
FAQs
Revision
Levels
Technical
Documentation
OTHER TOOLS:
Knowledgebase
Support
Request
PRODUCT INFO:
Product
Overview

Ascent
Capture Internet (ACI) Server 7.x Supported ConfigurationsACI Server 7.5 is the latest release of the Ascent Capture Internet Server 7.x products.
This section provides information about the operating system and hardware requirements for the Ascent Capture Internet Server 7.5 or 7.0 products..
This section contains information about the various ACI Server components at the central and remote sites.
The following components must be available at the central site.
The following components must be available at remote sites.
The RSA can also be installed as a service in Ascent Capture and Ascent Capture Internet Server 7.5. Refer to the Getting Started with Ascent Capture and Ascent Capture Internet Server 7.5 for more information.
The following lists the Web server hardware and system operating requirements needed to use ACI Server.
The following lists the minimum Web server hardware requirements:
The following lists the recommended Web server hardware requirements:
The following lists the system requirements for installing and using the Web server:
ACI Server 7.x
ACI Server 7.5 only
The following lists the Ascent Capture Internet Service operating requirements.
This section contains information about remote site station hardware and software requirements.
The remote components of ACI Server are installed when Ascent Capture is installed on a remote client or standalone workstation.
The following are the system requirements for installing ACI Server.
ACIS Version |
Operating System | Additional OS Details |
|---|---|---|
Ascent Capture
Internet Server 7.x |
||
7.x |
Microsoft Windows 2000 Server | with Service Pack 4 |
| Microsoft Windows 2000 Professional | with Service Pack 4 | |
Ascent Capture
Internet Server 7.0x |
||
7.0x |
Microsoft Windows Server 2003 Standard | with no Service Pack |
| Microsoft Windows Server 2003 Enterprise | with no Service Pack | |
Ascent Capture Internet Server
7.5x
|
||
7.5x |
Microsoft Windows Server 2003 Standard | with or without Service Pack 1 |
| Microsoft Windows Server 2003 Enterprise | with or without Service Pack 1 | |
Ascent Capture Internet Server 7.5 SP3
|
||
7.5 SP3 |
Microsoft Windows Server 2003 Enterprise | with Service Pack 2 |
| Microsoft Windows Server 2003 R2 | with no Service Pack | |
| with Service Pack 2 | ||
Ascent Capture Internet
Server Client Workstation |
||
7.0 SP2 |
Windows XP Professional | |
7.5 SP1 or 2 |
||
Notes:
- The use of Adrenaline accelerator cards is not supported on Windows Server 2003. In general, Windows Server 2003 does not support scanning with a SCSI card.
- Ascent Capture and Ascent Capture Internet Server 7.5 or 7.0x have not been tested on, or certified for, Windows XP Home. Although Kofax is unaware of any specific limitations on using Windows XP Home with Ascent Capture or Ascent Capture Internet Server 7.5 or 7.0x, the use of windows XP Home with Ascent Capture or Ascent Capture Internet Server 7.5 or 7.0x is not supported.
The ACI Server remote site workstations do not require hardware keys. However, ACI Server requires the appropriate licenses.
See the Ascent Capture Internet Server License Types section in the Ascent Capture 7.5 or 7.0 online Help for more information on your ACI Server product's licensing.
The Kofax Capture / Ascent Capture Technical Support group is comprised of three subgroups (discussed on the Support Options Web page), whose members are knowledgeable in all aspects of the Kofax Capture / Ascent Capture product and Kofax / Ascent modules, including installation, configuration, operation and development. Each group receives ongoing product training from our Engineering department relating to the general Kofax Capture / Ascent Capture product and their specific area of expertise. These groups have in depth knowledge of networking, databases, hardware, and programming which they use when assisting all supported Kofax Capture / Ascent Capture customers.
The Kofax Capture / Ascent Capture Installation, Configuration, Operation, and Web product's Technical Support group can assist with installation and configuration of the base Kofax Capture / Ascent Capture products as well as troubleshooting problems that occur in production. They have lots of experience with installation problems, batch class setup, patch code and bar code problems, hardware key issues, OCR engines, MSDE etc. They provide support for the Ascent Xtrata and Kofax Capture Import Connector - Fax / Ascent Fax products. They also can assist with the Kofax Capture / Ascent Capture Web products such as the Kofax Capture Network Server / Ascent Capture Internet Server and the Kofax Capture Import Connector - Web Services / Ascent Collection Server. They can assist with installation or connectivity problems across LANs, WANs or the Internet.
For details regarding technical support available for all Kofax products, please review the current Support Overview & Options and Product Support Eligibility Matrix Web pages.
