The Kofax Capture / Ascent Capture Technical Support group is comprised of three subgroups (discussed on the Support Options Web page), whose members are knowledgeable in all aspects of the Kofax Capture / Ascent Capture product and Kofax / Ascent modules, including installation, configuration, operation and development. Each group receives ongoing product training from our Engineering department relating to the general Kofax Capture / Ascent Capture product and their specific area of expertise. These groups have in depth knowledge of networking, databases, hardware, and programming which they use when assisting all supported Kofax Capture / Ascent Capture customers.

The Kofax Capture / Ascent Capture Advanced Forms product's Technical Support group can assist with problems related to INDICIUS, Ascent Advanced Forms, Ascent for Invoices, Ascent for Health Insurance, and Ascent Xtrata Pro. They are trained on these Kofax created Ascent modules which are designed to expand on the basic Ascent Capture application.