Adrenaline Image Processing Engine (AIPE) Product Support Overview

AIPE 4.0 is the most recent release of the Adrenaline Image Processing Engine (AIPE) product.

Current Adrenaline Image Processing Engine (AIPE) Release

  • Version 4.0
    The Adrenaline Image Processing Engine (AIPE) version 4.0 was released in 04/28/05.

Kofax Adrenaline Support

Kofax provides two types of support for all non-legacy Kofax Adrenaline (650 & 650i models only) products, listed below.

  • “No-Charge”
    “No-Charge” support consists of Web-Based support that includes the Kofax Knowledgebase and the Kofax Customer Portal for customers with a Kofax Adrenaline (650 & 650i models only) product currently under warranty.
  • "Fee-Based"
    "Fee-Based" telephone support from Kofax is available for all non-legacy Kofax Adrenaline (650 & 650i models only) product customers whose board is not under warranty.

For additional details, click here to review the Kofax Technical Support No-Charge and Fee-Based Support options available.

The Technical Services groups which support the Kofax Adrenaline (650 & 650i models only) products, are skilled in all aspects of PC hardware compatibility, including Kofax controllers and drivers, SCSI and video scanner interfaces, and ISIS and TWAIN drivers.

For details regarding technical support available for all Kofax products, please review the current Support Overview & Options and Product Support Eligibility Matrix Web pages.