The VirtualReScan error codes displayed below are accompanied by descriptions and troubleshooting suggestions. If an error is encountered when using a Bell+Howell Copiscan 8000 Plus Series (VRS) scanner, check this list for a possible solution.
|
Error |
Visual Basic Symbolic Constant |
Error Description and Troubleshooting Tips |
|
20000 |
KGERRASSERTIONFAILED |
Assertion failed. Check that your configuration is correct and your control files have not been corrupted. |
|
20001 |
KGERRENGINENOTINITIALIZED |
Engine not initialized. Initialize the engine. |
|
20002 |
KGERRCANNOTLOADENGINE |
Cannot load engine. There's a possible conflict with the selected engine, or the engine does not exist. Verify that you do not have conflicting installations. Verify that the path defined in the BICCFG environment variable is correct. Verify that the ImageControls BIN directory is in your PATH statement. |
|
20003 |
KGERRCANNOTFINDENGINE |
Cannot find engine. Check your engine configuration. |
|
20004 |
KGERRNOIMAGEOPEN |
No image open. The operation requires that an image be open. Open or scan an image and retry the operation. |
|
20005 |
KGERRSCALINGERROR |
Image scaling error. Reduce the scaling factors you are attempting to use. For example, check your KView ScaleN and ScaleM properties. |
|
20006 |
KGERRCANNOTLOADFILTERS |
Storage filters cannot be found or have not been installed. Check the storage filter settings. Make sure the storage filters are available. |
|
20007 |
KGERRUNKNOWNFILEFORMAT |
Cannot recognize file format. The file format you are attempting to use is not supported by ImageControls, or the file you are attempting to use has been corrupted. Use a supported file format. Check that your file is valid. |
|
20008 |
KGERRCANNOTFINDBICCFG |
Cannot find the BIC.CFG file. Set the BICCFG environment variable to the location of the BIC.CFG file. This is a 16-bit problem. In 32-bit systems, the BIC.CFG information is part of the virtual device driver. |
|
20009 |
KGERRCANNOTOPENDIALOG |
Cannot open dialog box. Check that you are using the correct dialog box ID. Check that your dialog box resource is valid. |
|
20010 |
KGERRCMPDATAERROR |
Compressed data error. The image data you are reading has been corrupted or you are having problems reading the data from disk (possibly from a slow floppy drive or across a network). |
|
20011 |
KGERRENGINENOTPRINTCAPABLE |
Engine not print capable. You do not have a KF-920 or KF940 installed to print with KView. Install the KF-920 or KF-940 to print with KView. Or, change your application to print with KPrnt. KPrnt does not require the KF-920 or KF-940. |
|
20012 |
KGERRDEVICEALREADYRESERVED |
Device is already reserved. Unreserve the current device and try again. |
|
20013 |
KGERRDEVICENOTRESERVED |
Device is not reserved. Reserve the device and try again. |
|
20014 |
KGERRCANTOPENBOARD |
Cannot open engine. Either the drivers have not been installed, or the accelerator is not operational. Check that the correct drivers are installed and that the accelerator is configured correctly. |
|
20015 |
KGERRCANTOPENDEVICE |
Cannot open device. Scanner or printer is not connected or turned on. Connect or turn on scanner or printer and try again. |
|
20016 |
KGERRSCANINPROGRESS |
Scan is in progress. Wait until the process is finished and try again. |
|
20017 |
KGERRINVALIDININAME |
Invalid .INI file name. You attempted to access an .INI file with an invalid name (possibly ""). Verify the path and file name specified in the IniFileName properties for each control. |
|
20018 |
KGERRINIDOESNOTEXIST |
.INI file does not exist. Verify the path and file name specified in the IniFileName properties for each control. |
|
20019 |
KGERRCANTREADSCANNER |
Cannot read scanner settings. Communication with the scanner failed. Verify that the cable to the scanner is properly connected. |
|
20020 |
KGERRCANTWRITESCANNER |
Cannot write scanner settings. Communication with the scanner failed. Verify that the cable to the scanner is properly connected. |
|
20021 |
KGERRMEMORYERROR |
Host memory failure. Check the memory on the accelerator board. |
|
20022 |
KGERRINVALIDACTION |
The action value that was set is outside the allowable range. |
|
20023 |
KGERRBADPARAMETER |
Bad parameter. A more-descriptive error is usually generated. |
|
20024 |
KGERRINVALIDSTORAGECOMBO |
Invalid storage filter/compression type combination. For scan operations, check the KScan IOCompressionCap and IOStgFltCap properties and set IOCompression and IOStgFlt accordingly. For print operations, check the KPrnt IOCompressionCap and IOStgFltCap properties and set IOCompression and IOStgFlt accordingly. |
|
20025 |
KGERRSCANNERNOPAPER |
Scanner ran out of paper. This error reflects a status returned by the scanner. Put paper in the scanner and try again. |
|
20026 |
KGERRSCANNERPAPERJAM |
A paper jam occurred in the scanner. This error reflects a status returned by the scanner. Resolve the scanner paper jam and try again. |
|
20027 |
KGERRNOTCAPABLE |
Device not capable of performing the operation, or you have mismatched drivers, .DLLs, and control files. Check your settings against the capabilities of the device. Check that you are using the correct drivers, .DLLs, and other resource files. |
|
20028 |
KGERRABORTED |
Process aborted. A more-descriptive error is usually generated. |
|
20029 |
KGERRSTARTINGJOB |
Error starting job. A more-descriptive error is usually generated. |
|
20030 |
KGERREVENTERROR |
Event returned error. |
|
20031 |
KGERRSTARTINGSCANNER |
The scanner could not be started. This error reflects a status returned by the scanner. A more descriptive status is usually generated. |
|
20041 |
KGERRFAIL |
General failure. A more-descriptive error is usually generated. |
|
20042 |
KGERRNA |
Not available. A more-descriptive error is usually generated. |
|
20043 |
KGERRCORRUPTED |
Data has been corrupted. A more-descriptive error is usually generated. |
|
20044 |
KGERRTIMEOUT |
Timeout error. Timeouts can occur at the scanner level as well as at the accelerator board level. The bar code driver can timeout with poor quality bar codes. Timeouts can occur if your system becomes busy. Increase the timeout setting and try again. |
|
20045 |
KGERRDRIVERFAIL |
A critical driver failure occurred. Reset your accelerator board and try again. |
|
20046 |
KGERRNOTSUPPORTED |
Feature not supported. You attempted to use a feature that is not supported. |
|
20047 |
KGERRCONTROLNOTFOUND |
Control not found. Check your PATH statement. |
|
20048 |
KGERRCONTROLNOTCONNECTED |
Control not connected. Connect the control and try again. |
|
20049 |
KGERRTASKFAILURE |
Task failure. A more descriptive error is usually generated. |
|
20050 |
KGERRBADPICKINGRECTANGLE |
Bad picking rectangle settings. For example, you might have defined a picking rectangle larger than your image. Check your picking rectangle properties (for example, the KScan DevicePickingxxx properties such as DevicePickingHeight). |
|
20051 |
KGERRPAPERINADF |
Cannot perform flatbed scan - paper in ADF. You attempted to use the flatbed with paper in the ADF. Remove the paper from the ADF or change the scan source to ADF. |
|
20052 |
KGERRBADDPI |
Invalid DPI. For scan operations, check the KScan ScanDpiCap property and set ScanDpi accordingly. In addition, Fujitsu IPC scanners do not support scanning at resolutions greater than 400 DPI in Standard DTC mode. Check the FujitsuIPCDTCMode property is not set to Standard for resolutions greater than 400 DPI. For print operations, check the KPrnt DpiCap property and set Dpi accordingly. |
|
20053 |
KGERRBADPAPERSIZE |
Invalid paper size. For scan operations, check the KScan ScanSizeCap property and set ScanSize accordingly. For print operations, check the KPrnt PaperSizeCap property and set PaperSize accordingly. |
|
20054 |
KGERRBADDENSITY |
Invalid density. Check the KScan ScanDensityCap property and set ScanDensity accordingly. |
|
20055 |
KGERRBADCONTRAST |
Invalid contrast. Check the KScan ScanContrastCap property and set ScanContrast accordingly. |
|
20056 |
KGERRBADPAPERSRC |
Invalid paper source. For scan operations, check the KScan ScanSourceCap property and set ScanSource accordingly. For print operations, check the KPrnt SourceCap property and set Source accordingly. |
|
20057 |
KGERRBADSTACKER |
Invalid stacker. For Scan operations, check the ScanDestinationCap property and set ScanDestination accordingly. For print operations, check the KPrnt DestinationCap property and set Destination accordingly. |
|
20058 |
KGERRBADCOLOR |
Invalid color. The color bit for the image is invalid or corrupted. |
|
20059 |
KGERRBADBITSEX |
Invalid bitsex. The bitsex (fill order) for the image is invalid or corrupted. |
|
20060 |
KGERRBADSCANMODE |
Invalid scan mode. Check the KScan ScanModeCap property and set ScanMode accordingly. |
|
20061 |
KGERRBADSTARTMODE |
Invalid start mode. Check the KScan ScanManualStartCap property and set ScanManualStart accordingly. |
|
20062 |
KGERRBADPAPERDST |
Invalid paper destination. For scan operations, check the KScan ScanDestinationCap property and set ScanDestination accordingly. For print operations, check the KPrnt DestinationCap property and set Destination accordingly. |
|
20063 |
KGERRBADDUPLEX |
Invalid simplex/duplex setting or accelerators are not configured for duplex scanning. Check the KScan ScanDuplexCap property and set ScanDuplex accordingly. Check the configuration for the accelerators. |
|
20064 |
KGERRLINETOOWIDE |
Line too wide to handle with the accelerator. The maximums are: 4K with the KF-9250, 8K with the KF9275, and 32K with a software accelerator. |
|
20065 |
KGERRBADPRINTTRAY |
Invalid print tray. Check the KPrnt SourceCap property and set Source accordingly. |
|
20066 |
KGERRBADPARAMCOMBO |
Invalid parameter combination. This is a general error for invalid setting combinations. A more-descriptive error is usually generated. |
|
20067 |
KGERRADFPRESENT |
Status, ADF is present. |
|
20068 |
KGERRBADDITHER |
Invalid dither setting. Check the KScan ScanDitherCap property and set ScanDither accordingly. |
|
20069 |
KGERRBADJOG |
Invalid jog position setting. Check the KPrnt JogPositionCap property and set JogPosition accordingly. |
|
20070 |
KGERRBADFOOTSWITCH |
Invalid or faulty footswitch. |
|
20071 |
KGERRBADJOBSEP |
Fujitsu-style job separators are not supported or an incorrect version of the scanner driver is being used. Check the scanner driver and scanner capabilities. |
|
20072 |
KGERRBADLONGSCAN |
Long scan is not supported or the scanner is not configured for long scan operations. Check the KScan ScanContinuousCap property and set ScanContinuous accordingly. If the scanner is not capable, use a different scanner. Some Bell+Howell scanners must be physically configured for long scans. Check the physical configuration of the scanner. |
|
20074 |
KGERRBADSRCSIZECOMBO |
Invalid paper source/paper size combination. For scan operations, check the KScan ScanSourceCap and ScanSizeCap properties and set ScanSource and ScanSize accordingly. For print operations, check the KPrnt SourceCap and PaperSizeCap properties and set Source and PaperSize accordingly. |
|
20075 |
KGERRBADSRCPANELCOMBO |
Invalid paper source/panel combination. Check the capability properties and change your settings. |
|
20076 |
KGERRBADSIZEORIENTCOMBO |
Invalid paper size/orientation combination. For scan operations, check the ScanSizeCap and ScanDirectionCap properties and set ScanSize and ScanDirection accordingly. For print operations, check the PaperSizeCap and OrientationCap properties and set PaperSize and Orientation accordingly. |
|
20077 |
KGERRBADSIZEDPICOMBO |
Invalid paper size/DPI combination. The combination will create an image size greater than the memory on the accelerator board or PC. Check the capability properties and change your settings. |
|
20078 |
KGERRBADSRCORIENTCOMBO |
Invalid paper source/orientation combination. For scan operations, check the ScanSourceCap and ScanDirectionCap properties and set ScanSource and ScanDirection accordingly. For print operations, check the SourceCap and OrientationCap properties and set Source and Orientation accordingly. |
|
20079 |
KGERRBADSRCLONGSCANCOMBO |
Invalid paper source/long scan combination. Check the KScan ScanSourceCap and ScanContinuousCap properties and set ScanSource and ScanContinuous accordingly. |
|
20080 |
KGERRBADORIENTLONGSCANCOMBO |
Invalid orientation/long scan combination. Check the KScan ScanDirectionCap and ScanContinuousCap properties and set ScanDirection and ScanContinuous accordingly. |
|
20081 |
KGERRBADSTACKERJOGCOMBO |
Invalid stacker/jog position combination. Check the KPrnt DestinationCap and JogPositionCap properties and set Destination and JogPosition accordingly. |
|
20082 |
KGERRBADORIENT |
Invalid orientation. The selected orientation is not supported. For scan operations, check the ScanDirectionCap property and set ScanDirection accordingly. For print operations, check the OrientationCap property and set Orientation accordingly. |
|
20083 |
KGERRBADCONTRASTSCANMODE |
Invalid contrast/scan mode combination. Check the ScanContrastCap and ScanModeCap properties and set ScanContrast and ScanMode accordingly. |
|
20084 |
KGERRUNKNOWNERROR |
Unknown error. Call Kofax Technical Support. |
|
20085 |
KGERRUNSUPPORTEDCOMPFORMAT |
Unsupported compression format. Use a supported compression format. For scan operations, check the KScan IOCompressionCap property and set IOCompression accordingly. For print operations, check the IOCompressionCap property and set IOCompression accordingly. |
|
20086 |
KGERRPOWEROFF |
Peripheral power is off or cable not connected. Check your cables, turn on the scanner or printer, and try again. |
|
20087 |
KGERRSTRINGTOOLONG |
String too long. Downloaded string sent to device is too long. |
|
20088 |
KGERRALREADYOPEN |
Device already open. Close and then attempt to reopen the device. |
|
20089 |
KGERRDATAOVERRUN |
Data overrun. The software was unable to keep up with the data transfer from the scanner. This is usually a scanner driver problem. |
|
20090 |
KGERRSTOPBUTTON |
Peripheral stopped by user. Stop button was pressed. |
|
20091 |
KGERRFUSEBLOWN |
Peripheral fuse blown. Replace the fuse. Refer to your scanner manufacturer's documentation. |
|
20092 |
KGERROPTICSERROR |
Peripheral optics malfunction. Scanner optics or sensors need service. Refer to your scanner manufacturer's documentation. |
|
20093 |
KGERRMECHANICALERROR |
Peripheral mechanical malfunction. Refer to your scanner manufacturer's documentation. |
|
20094 |
KGERRCOVEROPEN |
Peripheral cover open. Close the cover and try again. |
|
20095 |
KGERRNOENDORSER |
Peripheral has no endorser. Check the KImgp EndorseCap property and set PSEndorse accordingly. If the scanner is not capable, use a different scanner. |
|
20096 |
KGERRENDORSERERROR |
The endorser on the scanner has an error. Refer to your scanner manufacturer's documentation. |
|
20097 |
KGERRBADENDORSERSTRING |
Invalid endorser string. The string sent to the endorser was too long or contained invalid characters. Refer to your scanner manufacturer's documentation and set the KImgp PSEndorseText property accordingly. |
|
20098 |
KGERRELECTRICALERROR |
Peripheral electrical malfunction. Refer to your scanner manufacturer's documentation. |
|
20099 |
KGERRWRITINGDATA |
Error writing data. Disk may be write protected or full. Check that storage space is available and that access rights allow for writing data. |
|
20100 |
KGERRUNKNOWNKOFAXERROR |
Unknown Kofax error. Call Kofax Technical Support. |
|
20101 |
KGERRSCANPATCHSTOP |
Patch code stop occurred. Scanner stopped on patch code. |
|
20102 |
KGERRSCANPATCHDETECT |
Patch code detected. A patch code was detected during processing. |
|
20103 |
KGERRVERSIONMISMATCH |
Version mismatch. Incompatible drivers and .DLLs. Check your drivers and resource files. |
|
20104 |
KGERRINVALIDACTIVEZONE |
Invalid active zone. You attempted to make a non-existent zone the active zone. Verify that the zone exists. Make sure the KView ZoneActive property is not greater than ZoneCount. |
|
20105 |
KGERRINVALIDZONEDIMENSIONS |
Invalid active zone dimensions. Change your KView zone dimension properties (such as ZoneHeight and ZoneWidth). |
|
20106 |
KGERRINVALIDZONEBORDER |
Invalid zone border. Check your KView zone border properties (such as ZoneBorderHeight and ZoneBorderWidth). |
|
20107 |
KGERRINVALIDPAGENUMBER |
Invalid page number. You attempted to access a page number that does not exist in a multi-page file. For display operations, make sure the KView Page property is not greater than MultiPageCount. For scan operations, make sure the KScan PSPage property is not greater than PSPageCount. For print operations, make sure the KPrnt PSPage property is not greater than PSPageCount. |
|
20108 |
KGERRINVALIDZONEINISECTION |
Invalid zone .INI file section. You attempted to access zone information in an invalid (possibly "") or non-existent section in the zone .INI file. Check the KView ZoneIniFileName and ZoneIniSectionName properties. |
|
20109 |
KGERRINVALIDACTIVETEMPLATE |
Invalid active master form. You attempted to access a master form that does not exist. Make sure the KForm TemplateActive property is not greater than TemplateCount. |
|
20110 |
KGERRCALIBRATIONPROBLEM |
Calibration problem with the scanner. Recalibrate the scanner. Check your scanner manufacturer's documentation. |
|
20111 |
KGERRIMAGELENGTHMISMATCH |
Image length mismatch. |
|
20112 |
KGERRINVALIDSOURCERECT |
Invalid source rectangle. You attempted to define a source rectangle beyond the dimensions of the image. Check your KPrnt source rectangle properties (such as SourceRectHeight and SourceRectWidth). |
|
20113 |
KGERRINVALIDDESTINATIONRECT |
Invalid destination rectangle. You attempted to define a destination rectangle beyond the printable area on your destination page. Check your KPrnt printable area properties (such as PrintableAreaHeight and PrintableAreaWidth) and your KPrnt destination rectangle properties (such as DestRectHeight and DestRectWidth). |
|
20114 |
KGERRUNABLETOCREATEBITMAP |
Unable to create bitmap. Check your memory or GDI resources. |
|
20115 |
KGERRNOTBUSY |
Not busy. KPrnt is not sending information to the printer. |
|
20116 |
KGERRBADSEQUENCE |
Bad sequence. An operation was performed out of sequence. |
|
20117 |
KGERRNOTCAPABLEINDESIGNMODE |
Not capable in design mode. You attempted to perform an operation not possible in design mode. |
|
20118 |
KGERRCONTROLALREADYCONNECTED |
Control already connected. |
|
20119 |
KGERRBADCOLORORBITSEX |
Bad color or bit order. The color bit or the bitsex (fill order) is incorrect. |
|
20120 |
KGERRINVALIDTEMPLATEINISECTION |
Invalid master form .INI file section. You attempted to access master form information in an invalid (possibly "") or non-existent section in the .INI file. Check the KForm IniTemplateFileName and TemplateSectionName properties. |
|
20121 |
KGERRBADINISECTIONNAME |
The section name for an .INI file is invalid (possibly ""). Check your IniFileName and IniSectionName properties (for each control). |
|
20122 |
KGERRSCNADFMISSPICK |
ADF did not pick up a page. Clean and adjust the scanner rollers and try again. Refer to your scanner manufacturer's documentation. |
|
20123 |
KGERRSCNADFERROR |
ADF is in error. Refer to your scanner manufacturer's documentation. |
|
20124 |
KGERRSCNNOTREADY |
Scanner is not ready. |
|
20125 |
KGERRSCNNOSCANNER |
No scanner is attached. Attach a scanner and try again. |
|
20139 |
KGERRBADIOPORT |
Accelerator IO port is invalid. Verify that the accelerator port is configured correctly. |
|
20140 |
KGERRINIBADSECTION |
Invalid .INI file section. You attempted to access information in an invalid (possibly "") or non-existent section in the .INI file. Check the path and file names specified in the IniFileName and IniSectionName properties for each control. |
|
20141 |
KGERRINIBADENTRY |
The entry in an INI file section is invalid. The entry is the "xxx=yyy" part. The invalid portion is probably the "yyy." |
|
20142 |
KGERRININOENTRY |
The entry in an INI file section is missing. The entry is the "xxx=" part. |
|
20143 |
KGERRCANNOTOPENFILE |
Cannot open file. Check the specified file name and path. Check that the file has not been opened by someone else. For example, check the KView FileName property. |
|
20146 |
KGERRNOSCSIMODULE |
SCSI module expected on KF-9275 but not found. Verify that the SCSI module is properly and securely attached to the KF-9275. |
|
20147 |
KGERRBADPERIPHERALMODEL |
Peripheral model incorrectly specified. Check the KScan ScanModel setting. |
|
20148 |
KGERRBADPERIPHERALMAKE |
Peripheral make incorrectly specified. Check the KScan ScanMake setting. |
|
20150 |
KGERRBADBOARDTYPE |
Wrong board type. The scanner might not be supported with the accelerator board. Faster scanners require a KF-9275. SCSI scanners require a SCSI KF-9275. |
|
20151 |
KGERRBADCABLEID |
For future development: Feature not available in 2.0. |
|
20152 |
KGERRBADPANELSTART |
Start button was not pressed on the panel before timeout. |
|
20154 |
KGERRBADFOOTSWITCHPAPERCOMBO |
No foot switch with flatbed. |
|
20156 |
KGERRPERIPHERALCOMMUNICATION |
Error communicating with device. Check the peripheral cables and try again. |
|
20158 |
KGERRBADHEADER |
Image header has been corrupted. |
|
20168 |
KGERRNODRIVER |
Missing driver (for example, a printer driver). |
|
20169 |
KGERRENGINEFAIL |
Pixel Translations. There is no accelerator board. |
|
20172 |
KGERRNOTREADY |
Device is not ready. |
|
20173 |
KGERRTONERLOW |
Printer toner is low. Check your printer manufacturer's documentation. |
|
20174 |
KGERRDEVICEFAIL |
Pixel Translations. It could be that there is a bad card, or some device failed. |
|
20175 |
KGERRNOTCONFIGURED |
Not configured. This typically occurs if you are missing a Pixel Translations driver. |
|
20179 |
KGERRBADIMAGEWIDTH |
Image file may be corrupted. Either the image width is zero or too large. |
|
20180 |
KGERRENGINEBUSY |
Engine is busy. |
|
20189 |
KGERRNOSLAVE |
Attempt to scan duplex without a required secondary accelerator board. Check your accelerator configuration. Install a secondary accelerator. |
|
20197 |
KGERRRESERVEFAIL |
Unable to reserve the engine/peripheral. |
|
20199 |
KGERRINVALIDEDITION |
Feature is not available with current product edition. For example, you might have attempted to use a Gold edition feature with the Standard edition of the software. |
|
20203 |
KGERRNOTONER |
Printer does not have toner. Check your printer manufacturer's documentation. |
|
20205 |
KGERRCOMMUNICATIONERROR |
Cannot communicate with the scanner. The scanner might be powered off or the cables not connected. Check your cables, turn on the scanner, and try again. |
|
20213 |
KGERRBADSAMPLESPERPIXEL |
The color format of a file is not supported. This might occur when attempting to read a color image (stored in an unsupported format) from disk. |
|
20224 |
KGERRINCORRECTIOMODULE |
Wrong IO module with KF-9275. Expected video module instead of SCSI module or vice versa. Check your accelerator configuration. |
|
20225 |
KGERRBADUNIT |
Invalid unit of measurement specified. |
|
20226 |
KGERRBADROTATIONLONGSCANCOMBO |
When continuous sheet scanning is selected, engines are not capable of rotation. Check the KScan DeviceRotateCap and ScanContinuousCap properties and set DeviceRotate and ScanContinuous accordingly. |
|
20227 |
KGERRBADIMAGEPROCLONGSCANCOMBO |
Accelerator based deskew, bar code, and patch code operations not supported when continuous scan enabled. Check the KScan ScanContinuousCap property and set your other settings (such as deskew) accordingly. |
|
20228 |
KGERRBADSOURCEALIAS |
Bad source alias. The KScan DeviceAlias property is invalid. Check that your sources are configured correctly with the KSM. To specify a scanner source, check the DeviceScanCap property before setting DeviceAlias. To specify an import source, check the DeviceDiskCap property. |
|
20229 |
KGERRBADSOURCETYPE |
Expected a scanning source instead of an import source (or vice versa). Check that the source type specified by the KScan ActiveDevice property is the same as the source type specified by DeviceAlias. |
|
20230 |
KGERRNOSOURCEAVAILABLE |
No sources have been configured with the KSM. Configure sources with KSM. |
|
20231 |
KGERRBOARDTYPEMISMATCH |
Primary and secondary accelerator boards are of different or incompatible types. The secondary board must be at least as fast as the primary board. For example, if using a KF-9275 and a KF-9250 together for scanning, the KF-9275 should be configured as the secondary. |
|
20232 |
KGERRBOARDMEMORYMISMATCH |
Secondary accelerator board must have more memory than the primary board. |
|
20233 |
KGERROBSOLETE |
You tried to use a feature that is no longer supported. |
|
20235 |
KGERRISISSCANDRIVERERRER |
An error occurred in the scanner driver. |
|
20236 |
KGERRNOPRINTERAVAILABLE |
No printer available. |
|
20237 |
KGERRNOBOARDMEMORY |
No memory on accelerator board. |
|
20389 |
KGERRISISMISSINGENTRYPOINT |
A .DLL is missing a function. This could indicate a problem with the installation. It could also indicate a conflict with other installed software (such as an older version of ImageControls). |
|
20393 |
KGERRISISUNKNOWNERROR |
Unknown error. Usually, a more descriptive error is generated. Contact Kofax Technical Support. |
|
20394 |
KGERREXPIRED |
Not currently used. |
|
20396 |
KGERRBADSOURCEFEATURE |
Bad source feature. You tried to use a feature not supported by the selected source device. |
|
20397 |
KGERRNODUPLEXONFLATBED |
Duplex scanning is not supported on the flatbed scanner. Check the KScan ScanDuplexCap property before setting ScanDuplex. Change to single-image mode or use a different scanner. |
|
20400 |
KGERRSCNWRONGMAKE |
The scanner firmware loaded on the Kofax accelerator is a different make than the one selected. Perform a reset to reload the correct firmware. |
|
20401 |
KGERRSCNWRONGMODEL |
The scanner firmware loaded on the Kofax accelerator is a different model than the one selected. Perform a reset to reload the correct firmware. |
|
20402 |
KGERRBADBHACESCANCOMBO |
Invalid Bell+Howell function and sensitivity combination. Check the BHACEFunction and BHACESensitivity settings. |
|
20403 |
KGERRBADBARCODETYPECOMBO |
Invalid bar code type combination. Not all bar code types can be used together. The illegal combinations are Interleaved 2 of 5 and Linear 2 of 5, UPC-A and EAN, UPC-A and UPC-E, and Postnet and any other type. Check your KImgp BarType property. |
|
20405 |
KGERRBADZOOMDPICOMBO |
Invalid zoom and DPI combination. Check the capability properties and change your settings. |
|
20407 |
KGERRBADUSERLICENSE |
Not currently used. |
If this list does not provide a solution, since first level support for a Bell+Howell Copiscan 8000 Plus Series (VRS) scanners is provided by Böwe Bell+Howell, please refer to the appropriate scanner's latest technical documentation found off the Böwe Bell + Howell Support Section Web page of the Böwe Bell+Howell Web site or contact Böwe Bell+Howell directly.
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