VirtualReScan (VRS) 4.2 Product Support OverviewKofax VRS Elite with Service Pack 1 (5.0.1) is the most recent release of the Kofax VRS product. |
To access the following Web pages for this release, please click on the desired page's link. Application Notes - Error Codes - Frequently Asked Questions - Revision Levels - Supported Configurations |
VRS 4.2 HistoryThe VRS 4.2 product was released on 02/26/08. If you are upgrading to VRS 4.2 from an earlier VRS version, keep the following guidelines in mind:
For details about upgrading your VRS 3.5 or VRS 4.x installation, refer to the VirtualReScan (VRS) 4.2 Release Notes or the Important VirtualReScan (VRS) 4.2 Upgrade and Installation Notes applicaiton note document. What is New in VRS 4.2New FeaturesIn VRS 4.2, the following additions have been made to the product feature set:
For more information on these new features, refer to the VirtualReScan (VRS) 4.2 User’s Guide, or the VRS online Help (in order for the help file to function correctly, it must saved to a local drive with a .chm extension). VRS 4.2 Supported ScannersFor information about scanners supported with VRS 4.2, use the Kofax Scanner Configurator. The Configurator provides up-to-date information about scanners supported with Kofax products. VRS 4.2 Release Document
Kofax VRS SupportKofax provides two types of support for all non-legacy Kofax VRS releases including General and OEM, as described below.
Click here to place a Fee-Based Support order. For details regarding technical support available for all Kofax products, please review the current Support Overview & Options and Product Support Eligibility Matrix Web pages. |
