VRS
4.0 Frequently Asked QuestionsVRS 4.2 is the most recent release of the VirtualReScan (VRS) product.
3. VRS 4.0 supported operating systems
4. VRS 4.0 supported endorser scanners
5. VRS 4.0 supported applications
6. Is Version 4.0 a hardware or software product?
8. What are the VRS Standard features?
9. What are the VRS Plus features?
10. VRS 4.0 certified interfaces
11. VRS 4.0 and USB or FireWire interface installations
12. VRS 4.0 installation sequence
14. VRS 4.0 Certified vs. Non-Certified Scanners
15. VRS 4.0 discontinued scanners
17. Restore Default Values utility installation
18. Where is the Scan Demo program?
19. Where to make VRS Product Comments/Suggestions
If the FAQs below do not provide you with the information you need, please visit our Knowledgebase to search for the information.
1. What are the new features in VRS 4.0?
VRS 4.0 supports the following new features, known as VRS Plus features. These features are available to users who have a VRS Plus license:
Note: If you implement all of the VRS Plus features simultaneously, there is some potential for performance degradation.
Additionally, VRS 4.0 includes the following:
For more information about new features, refer to the VRS 4.0 User’s Manual or the VRS 4.0 online help.
2. What scanners are certified in VRS 4.0?
Click here to see the VRS 4.0 Scanner Certification list Web page. This Web page is updated on a regular basis. The same information is also available for download. To download the VRS 4.0 Scanner Certification list in PDF format, click here.
For information about scanners supported with VRS 4.0, use the Kofax Scanner Configurator. The Configurator provides up-to-date information about scanners supported with Kofax products.
3. What Operating Systems are supported by VRS 4.0?
VRS 4.0 supports the following operating systems.
4. What VRS 4.0 scanners support endorsing?
The VRS 4.0 release product supports endorsing with the following scanners:
5. What types of applications are supported by VRS 4.0?
VRS 4.0 is designed to work with any application based on the Kofax ImageControls toolkit, an ISIS programming interface, or a TWAIN programming interface. VRS 4.0 is certified for use with a wide range of ImageControls-developed applications including Kofax Ascent Capture 6.x, and Capio 1.1.
6. Is VRS 4.0 a hardware or software product?
Version 4.0 is a VRS solution that supports a wide range of
scanners, from desktop models to production color models. Some
of these scanners incorporate Kofax hardware to assist in the
image processing due to their very fast performance.
The lower end models do not require the assistance and the image
processing can be done on the PC. Regardless of the type of
scanner, VRS 4.0 provides the same look and feel as well as
the same great results.
7. What are the available VRS 4.0 license categories and how do they differ?
The VRS license categories are based on support for feature sets (VRS Standard and VRS Plus), as well as scanner throughput (pages per minute or ppm). VRS can be used with a wide range of certified scanners that accommodate different levels of throughput.
With VRS, you can ensure that every scanned image meets your quality standards. While VRS is designed to make production scanning easier and more cost-effective, VRS also provides the same advantages for all types of scanning situations. Through instant detection of poor image quality, VRS performs automatic image enhancements that greatly reduce errors related to image quality or recognition. You can be certain that every scanned image meets your standards, as VRS provides a set of interactive adjustment controls to eliminate guesswork with easy, real-time image correction.
The VRS standard feature set does the following:
Because the VRS standard feature set has been optimized for bitonal output, it also does the following:
In addition to contrast enhancement, brightness adjustment, and high quality deskew correction, VRS offers a range of other features to help you ensure the highest level of quality for every scanned image:
Users who have a Desktop, Workgroup/Departmental, or Production class license have access to VRS Plus features; users with a Standard license have the option of previewing VRS Plus features by selecting Tools | Enable Plus Features Demo from the VRS Interactive Viewer. While the VRS Plus Features Demo is enabled, users can take advantage of the features listed above and a “Kofax Demo” stamp is applied to all scanned images. For more information about the VRS Standard and VRS Plus feature sets, refer to the VRS 4.0 User’s Manual or the VRS 4.0 online help.
Only USB, SCSI, and FireWire interfaces are certified with VRS at this time.
11. VRS 4.0 and USB or FireWire interface installations.
Some VRS scanners are supported by a USB or FireWire interface. If your scanner requires a USB or FireWire interface, there may be specific installation instructions that apply to your scanner. Refer to the USB and FireWire Installations in the VRS 4.0 User's Manual on page 38 for more information.
12. Installation sequence for VRS 4.0.
VRS 4.0 should be installed in the following order:
For detailed information on each of the above steps, please refer to page 14 of the VRS 4.0 User's Manual.
13. Is there a way to demo the VRS Plus features?
If you have a VRS Standard license, there is an option of previewing VRS Plus features by selecting Tools | Enable Plus Features Demo from the VRS Interactive Viewer. While the VRS Plus Features Demo is enabled, users can take advantage of the features listed above and a “Kofax Demo” stamp is applied to all scanned images.
14. VRS 4.0 Certified vs. Non-Certified Scanners
When a scanner is certified for VRS, it goes through a rigorous testing process during which the best default settings are identified and selected. For this reason, we recommend that you use VRS only with certified scanners. Also, Kofax Technical Support is available only for VRS-certified scanners. You can use the links on the VRS product pages on the Kofax Web site at www.kofax.com to view the list of VRS certified scanners. In addition to listing the scanner name and manufacturer, the VRS product pages include the following information:
VRS is capable of working with some non-certified or “compatible” scanners, if they have been configured with the Kofax Source Manager (KSM). It is important to be aware that you may experience less than optimal image quality when using a non-certified scanner with VRS. Not every scanner can be used with VRS. To be compatible with VRS, a non-certified scanner must meet the following requirements:
For more information about using non-certified scanners with VRS, refer to the VRS 4.0 Installation Guide.
15. VRS 4.0 discontinued scanners
As of the release of VRS 4.0, the following scanners are no longer supported for use with VRS:
Follow the guidelines below when upgrading to VRS 4.0 from an earlier VRS version.
17. Restore Default Values utility installation
Some minor changes were made to the Restore Default Values (RDV) utility since the VRS 4.0 User’s Manual was published. If you need to use the utility, please note the following details, which differ slightly from the information in the user’s manual:
To download and install the VRS Restore Default Values utility
Once the utility is installed, you can launch it according to the instructions in the VRS User’s Manual.
18. Where is the Scan Demo program that used to be installed with VRS?
The Scan Demo program is no longer automatically installed with the VRS 4.0 program. It is still included on the VRS 4.0 CD. To install the Scan Demo program, browse to the \subdirectory on the VRS 4.0 CD and run the Setup.exe program.
Please note that the VRS Scan Demo program is, as the name indicates, software to demonstrate the capabilities of VRS (both Hardware VRS and Software (VRS). This program has the following limitations.
For details on how VRS Scan Demo works, please refer to the VRS Scan Demo Quick Reference.
If you are interested in a production version of the Scan Demo software, we’d like to know. Please write to vrs@kofax.com.
19. Where do I direct VRS product comments and/or suggestions?
If you have comments on the VRS product, wish to ask questions about future releases of VRS, share ideas, or ask about a good reference site, please send your input to vrs@kofax.com.
The Kofax VirtualReScan Technical Support group is skilled in all aspects of PC hardware compatibility, including Kofax controllers and drivers, SCSI adapters, and ISIS and TWAIN drivers.
Use the following options to contact the VRS Technical Support group.
Use the menu options in the upper left side of this page to access additional VRS product support Web pages.
For details regarding technical support available for all Kofax products, please review the current Support Overview & Options and Product Support Eligibility Matrix Web pages.
