VirtualReScan (VRS)

 

VRS logo3.5 Product Support Overview

VRS 4.2 is the most recent release of the VirtualReScan (VRS) product.


VRS 3.5 is the only release of VRS 3.x that is currently supported by Kofax Technical Support.

If you are currently using a registered copy of VRS 3.0, VRS 3.05, or VRS 3.1, you can upgrade your VRS product to VRS 3.5 at no charge. The VRS 3.5 program can be downloaded from VRS 3.5 Downloads page.


VRS 3.5 History

  • The VRS 3.5 product was released on 09/04. At that time, it replaced the VRS 3.1 product release as the currently supported VRS release.

What was New in VirtualReScan 3.5?

New VRS 3.5 certified scanners

All VRS 3.1 component installer scanner are certified with VRS 3.5. These certified scanners are:

Download the latest VRS 3.5 Scanner Certification list in pdf format.

New VRS 3.5 features


New VRS 3.5 scanner endorser support

VRS 3.5 supports endorsing with the following scanners:


VRS 3.5 supported applications

VRS 3.5 supports all ImageControls-, ISIS-, and TWAIN-based applications. VRS is certified for use with wide range of ImageControls-developed applications including Kofax Ascent Capture. VRS 3.5 has also been tested and certified with the following ISIS & TWAIN applications:

If you don’t find your ISIS or TWAIN scan application in this list, it should still work. If you experience any issues with your application, contact us at vrs@kofax.com.

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Previous VRS 3.x Releases

* VRS 3.5 it the only release of VRS 3.x that is currently supported by Kofax Technical Support.

Software:

Kofax (Non-OEM)

  • VRS 3.0 *
    The VRS 3.0 product was released on 03/01/03. It replaced the VRS 2.1 product release as the currently supported VRS release. The VRS 3.0 product is no longer supported by Kofax Technical Support. If you are currently using a registered copy of VRS 3.0 or VRS 3.05, you can upgrade your VRS product to VRS 3.5 at no charge. The VRS 3.5 program can be downloaded from VRS 3.5 Product Downloads page.

OEM (Non-Kofax Supported)

Support for these VRS OEM product releases is provided by the scanner manufacturers. Contact the scanner manufacturer or use the links below to connect to the manufacturer's Web site or the specific scanner's Web page.

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Kofax VirtualReScan (VRS) Support

The Kofax VirtualReScan (VRS) Technical Support group is skilled in all aspects of PC hardware compatibility, including Kofax controllers and drivers, SCSI adapters, and ISIS and TWAIN drivers. 

Use the following options to contact the VRS Technical Support group.


For details regarding technical support available for all Kofax products, please review the current Support Overview & Options and Product Support Eligibility Matrix Web pages.