Capio
1.1 Frequently Asked Questions2. Can I get an evaluation copy of the new Capio product?
3. How does the Capio 1.1 evaluation software work with my Ascent Capture evaluation software?
4. Does Capio 1.1 require special certification from Kofax?
5. Where can I get printed product data sheets and brochures?
6. How does Capio 1.1 integrate with Ascent Capture?
7. Does Capio 1.1 have a published API so that I can integrate it into my business application?
8. What are the system requirements for Capio 1.1?
9. Does Capio 1.1 leverage VRS to improve scanning results?
10. Since Capio 1.1 uses VRS, do I need to have a VRS hardware key?
11. If VRS is included with Capio 1.1, can it be used with another scan application?
12. Does Capio 1.1 require a VRS certified scanner?
14. What file format(s) does Capio 1.1 use to store my documents?
15. Can I print documents directly from Capio 1.1?
16. I often need to email files to colleagues. Is it possible to do this from Capio 1.1?
17. What if I need to export a folder or document? Can I do this from Capio 1.1?
19. How do I store and organize documents in Capio 1.1?
20. Can I change the location of where my documents are stored in Capio 1.1?
21. How do I search for documents in Capio 1.1?
22. Does Capio 1.1 support collaboration?
23. Can I add pages to a previously scanned document in Capio?
25. Does Capio 1.1 support multiple users?
If the FAQs below do not provide you with the information you need, please visit our Knowledgebase to search for the information.
Capio is a professional-strength, personal document capture solution for desktop information management. In other words, Capio helps office workers better manage their work information by capturing and organizing paper documents as high-quality electronic files. It provides simple, high quality document capture without the need for technical expertise or IT assistance to install, setup or support.
2. Can I get an evaluation copy of the new Capio product?
Yes. Capio can be downloaded for a 30 day free trial. After the 30 days, it will imprint text over the top of existing and newly-scanned documents. To download a free evaluation copy, please visit http://www.capioshop.com/capiodownload.
The latest version of the Capio product is 1.52 .
3. How does the Capio 1.1 evaluation software work with my Ascent Capture evaluation software?
Capio 1.1 is a stand-alone product; therefore it is not connected to your Ascent Capture evaluation software. Both can be installed on the same machine without conflict.
The Capio 1.1 evaluation software is no longer available. The Capio 1.5 evaluation software is available in its place
4. Does Capio 1.1 require special certification from Kofax?
No. Because Capio 1.1 is a simple desktop capture solution, you can sell and support Capio 1.1 without special certification.
5. Where can I get printed Capio product data sheets and brochures?
All Kofax product literature, including Capio product data sheets, can be requested from your Kofax sales representative. Click here for Kofax sales contact information.
6. How does Capio 1.1 integrate with Ascent Capture?
Capio 1.1 is a stand-alone product and does not integrate with Ascent Capture.
7. Does Capio 1.1 have a published API so that I can integrate it into my business application?
No. Capio 1.1 is a stand-alone product and does not have a published API.
8. What are the system requirements for Capio 1.1?
The system requirements for Capio 1.1 are shown below. Please be sure your computer meets the following hardware, operating system, scanner, and email program requirements before you install your Capio 1.1 program.
Hardware Requirements
So that Capio can be used to its maximum potential, both minimum and recommended hardware requirements are listed. Ensure that you meet at least the minimum requirements before attempting to install Capio. Using the recommended requirements will help to ensure the best performance.
Minimum Hardware Requirements
- Pentium 4 based system (or equivalent).
- 256 Mbytes of system memory (RAM).
- Hard drive with 1 GByte free disk space.
- Monitor Resolution: 800 x 600
Recommended Hardware Requirements
Certified Operating Systems and Browsers
- Windows 2000 Professional.
- Windows XP Professional.
- Windows XP Home Edition
Scanners and Printers
Scanners
Capio supports all VirtualReScan (VRS) certified scanners. Click here to access the current list of Capio 1.1 certified scanners. Install your scanner according to the manufacturer's instructions.
Printers
You can print Capio documents from your Capio library to a working printer.
Email Programs
You can attach documents from your Capio library to an email message, as long as the email program is installed on the same computer as Capio. Capio is certified to work with the listed email
programs:
- Microsoft Outlook Express
- Microsoft Outlook
- Lotus Notes
Yes. A special version of VRS is built into Capio 1.1 and set to provide optimal results. While users will have the ability to do some adjustments, Capio is designed to provide the best possible scanning experience right out of the box.
What’s more, this special version of VRS integrated into Capio allows for a fantastic new capability:rescan later. With rescan later, you now can readjust any image scanned by Capio – such as brightness or contrast – at any time in the future. This is a VRS capability not available in any other product.
10. Since Capio 1.1 uses VRS, do I need to have a VRS hardware key?
No. Capio 1.1 does not require a VRS hardware key (dongle). You just open the box, install the Capio software and you are ready to go!
11. If VRS is included with Capio 1.1, can it be used with another scan application?
No. The special version of VRS that is integrated into Capio 1.1 cannot be used with another scan application. Should VRS be needed with another scan application, please purchase VRS 3.x.
12. Does Capio 1.1 require a VRS certified scanner?
Capio 1.1 does not require a VRS certified scanner. However, since Capio supports most VirtualReScan (VRS) version 3.5 certified scanners, we recommend that Capio be used with a VRS 3.5 certified scanner to guarantee the best scanning experience with the fewest adjustments. Select this VRS 3.5 Scanner Certification list link to view the current list of VRS 3.5 supported scanners in PDF format.
Be sure to install your scanner according to the manufacturer's instructions. Prior to scanning in Capio, you should test your scanner as recommended by your scanner's manufacturer to be confirm the scanner is operating properly.
13. I am interested in scanning my documents, but I won’t get technology support for a capture application from my company’s Information Technology (IT) staff. Does Capio 1.1 require IT assistance?
No. Capio 1.1 does not require IT assistance for installation, setup or support. In fact, it comes with a full color step-by-step Capio 1.1 Quick Start Guide (PDF, 1.71) that should have you scanning in minutes. If you need more detail, Capio includes a comprehensive electronic Capio 1.1 User’s Guide, available from the Capio 1.1 Technical Documentation Web page as well as online Help accessible from within Capio.
14. What file format(s) does Capio 1.1 use to store my documents?
Capio 1.1 stores files as PDFs. However, you can import or store JPEG, BMP or TIFF files into Capio as well.
15. Can I print documents directly from Capio 1.1?
Yes. You can chose to print an entire folder, a single document or even just selected pages from a document directly from Capio 1.1.
16. I often need to email files to colleagues. Is it possible to do this from Capio 1.1?
Yes. As with printing, you can chose to email an entire folder, single document or just selected pages from a document from Capio 1.1. Simply click on the envelope icon, select the folder, document or pages to send and your default email application will automatically create a new message with the file attached.
You can even specify the file format – PDF, Multipage TIFF or JPEG. All selected items are emailed from Capio in the chosen format.
17. What if I need to export a folder or document? Can I do this from Capio 1.1?
Yes. As with printing, you can chose to export an entire folder, single document or just selected pages from a document. From Capio, simply identify the destination folder into which your folder, document or pages should import.
You can even specify the storage format in Capio as PDF, Multipage TIFF or JPEG. All selected items are exported in the selected format.
18. But the people I am sending my documents to don’t have Capio. Are they going to be able to view the PDF files created by Capio 1.1?
Yes. The PDF files produced by Capio 1.1 are compatible with the Adobe Acrobat Reader version 5 or greater.
19. How do I store and organize documents in Capio 1.1?
Capio 1.1 provides an efficient library structure for organizing and storing your documents. In addition to the special folders installed with Capio, you can create additional folders, name them appropriate to your needs and use them to store and organize your documents.
20. Can I change the location of where my documents are stored in Capio 1.1?
The root location for all Capio 1.1 documents is a folder named My Capio Documents in the user’s My Documents folder. At this time, the location of the My Capio Documents folder cannot be moved.
21. How do I search for documents in Capio 1.1?
The Capio 1.1 Document Management Panel has a Search tab. Just enter the search criteria assigned during scanning and initiate the search. For example, if you scanned a Tahiti travel brochure, using the Keywords tab, you could assign logical keywords (such as Tahiti, Islands, beaches, Morea, South Pacific) to later use in searches. When you later want to find documents about beaches in Morea, you could enter “beaches” and “Morea” to locate your Tahiti travel brochure.
You can further manage your search by date and partial keywords as well.
22. Does Capio 1.1 support collaboration?
No. Capio 1.1 is not a collaboration tool. It is not intended for sharing documents across a network. Think of Capio as you would a PDA. Capio is a great, personal resource for managing your daily business documents.
23. Can I add pages to a previously scanned document in Capio?
Yes. Simply select the document in Capio 1.1, into which new pages should be scanned. You can scan a single page or all pages into the existing document. The scanned images are appended. If you need to reorder the pages, simply drag and drop the appended pages into their correct positions within the document.
24. I have lots of electronic documents, such as Microsoft Word files or spread sheets, that I want to better manage. Can I import these into Capio 1.1?
No. Capio 1.1 does not support importing “office” type files such as Microsoft Word, Microsoft Excel, etc. However, Capio 1.1 can import PDF, TIFF, BMP, and JPEG files.
25. Does Capio 1.1 support multiple users?
Yes. Multiple users can efficiently use Capio 1.1on the same computer. Each user accesses his or her own library of Capio documents while sharing the same scanner settings and profiles. This way, users on the same computer can take advantage Capio folder security and still easily share the attached scanner and
printer.
The Kofax Capio Technical Support group is skilled in all aspects of PC hardware compatibility, including Kofax controllers and drivers, SCSI adapters, and ISIS and TWAIN drivers, as well as Capio product operation.
Use the following options to contact the Capio Technical Support group.
Use the menu options in the upper left side of this page to access additional product support Web pages for this product.
For details regarding technical support available for all Kofax products, please review the current Support Overview & Options and Product Support Eligibility Matrix Web pages.
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