Kofax Document Exchange Server 2.0 Supported Configurations

Kofax Front Office Server 3.5.2 R2 (Service Pack 2, Release 2) is the latest release of the Kofax Front Office Server product.


To access the following Web pages for this release, please click on the desired page's link.

Application Notes - Frequently Asked QuestionsRevision Levels  - Supported Configurations


Supported Hardware and Software

Supported Hardware and Software Kofax Document Exchange Server supports the following hardware and software, including MFPs, destination types (such as content management systems), and versions of Kofax Document Scan Server. Refer to the indicated documentation for instructions to set up the product for use with Kofax Document Exchange Server.


Certified MFPs

The following MFPs are certified for this version of Kofax Document Exchange Server. Refer to the appropriate Kofax Document Exchange Server MFP administrator’s guide for instructions for installing and configuring the necessary software. MFP administrator’s guides are in the \setup\Guides folder on the Kofax Document Exchange Server installation media and are installed with the product in the \Documentation\Guides folder.

Hewlett-Packard MFPs

The following table shows the models and group numbers of certified HP MFPs. Instructions for configuring the MFP are in the Kofax Document Exchange Server Installation Guide for HP MFPs.

The group indicates which Open eXtensibility Platform for Devices (OXPd) software to install. HP models have similar numbers, so make sure that you identify the group number correctly.

For firmware, memory, and other requirements, refer to the release notes provided with the OXPd. Instructions for opening the HP release notes is provided Server Administrator’s Guide for HP MFPs.

For user authentication at the HP MFPs, Kofax Document Exchange Server supports the following SecureJet and SafeCom versions:

  • SafeCom G2 S82 070.380*02
  • SecureJet 5.3
Models
Group Number
9200c Digital Sender
Group 10
9250c Digital Sender
Group 20
Color LaserJet CM3530 MFP
Group 50
Color LaserJet 4730 MFP
Group 10
Color LaserJet CM4730 MFP
Group 20
Color LaserJet 9500mfp
Group 10
Color LaserJet CM6030 MFP
Group 40
Color LaserJet CM6040 MFP
Group 40
LaserJet 4345mfp
Group 10
LaserJet 9040mfp
Group 10
LaserJet M9040 MFP
Group 20
LaserJet 9050mfp
Group 10
LaserJet M9050 MFP
Group 20
LaserJet M3035 MFP
Group 20
LaserJet M4345 MFP
Group 20
LaserJet M5035 MFP
Group 20

 

Lexmark and InfoPrint MFPs

The following table shows the model numbers of certified Lexmark and InfoPrint MFPs. Instructions for configuring the MFP are in the Kofax Document Exchange Server Administrator’s Guide for Lexmark MFPs.

Lexmark Model Numbers
InfoPrint Model Numbers
x422
--
x620e
--
x634dte and x634e
--
x646e and x646dte
1570 MFP (with and without MICR 50)
x646ef
1572 MFP
x772e
--
x782e
1764 MFP
x820e
--
x830e
--
x850e
1540 MFP
x852e
1560 MFP
x854
--
x854e
1580 MFP
x940e
1759 MFP
945e
1769 MFP

 

Note The Lexmark or InfoPrint MFP must have a hard drive to provide sufficient storage space
for images. If the MFP only has flash memory, install a hard drive before using it with Kofax
Document Exchange Server.

Ricoh MFPs

The following table shows certified Ricoh MFPs and corresponding Gestetner, Lanier, and Savin models. Make sure that you are using the Java version indicated. If you need to install an Embedded Software Architecture card, use the type indicated.

Instructions for configuring the MFP are in the Kofax Document Exchange Server Administrator’s Guide for Ricoh MFPs.

Model Numbers Java Version Card Type
Ricoh Gestetner Lanier Savin
615C GS106 LD215c SGC1506 2.09 Type D
Aficio MP 1100 DSm7110 LD1110 8110 2.09, 2.14 Type C
Aficio MP 1350 DSm7135 LD1135 8135 2.09, 2.14 Type C
Aficio MP 1600 DSm716 LD316 9016 2.09 Type D
Aficio MP 2000 DSm721d LD320d 9021d 2.09 Type D
Aficio MP 2550 MP 2550 LD425 9025 4.03, 4.08 Type F
Aficio MP 3550 MP 3550 LD433 9033 4.03, 4.08 Type F
Aficio MP 4000 MP 4000 LD040 9040 4.03, 4.08 Type F
Aficio MP 5000 MP 5000 LD050 9050 4.03, 4.08 Type F
Aficio MP 5500 DSm755 LD255 8055 2.09, 2.14 Type C
Aficio MP 6500 DSm765 LD265 8065 2.09, 2.14 Type C
Aficio MP 7500 DSm775 LD275 8075 2.09, 2.14 Type C
Aficio MP 9000 DSm790 LD190 8090 2.09, 2.14 Type C
Aficio MP C2000 -- LD420C C2020 2.09, 2.14 Type C
Aficio MP C2500 DSc525 LD425c C2525 2.09, 2.14 Type C
Aficio MP C3000 DSc530 LD430c C3030 2.09, 2.14 Type C
Aficio MP C3500 DSc535 LD435c C3535 2.09, 2.14 Type C
Aficio MP C4500 DSc545 LD445c C4540 2.09, 2.14 Type C
Aficio MP C6000 MP C6000 LD260C C6055 4.03 Type F
Aficio MP C7500 MP C7500 LD275C C7570 4.03 Type F
SP 4100N P7131n LP131n MLP31n 2.09 Type D
SP 4110N P7135n LP136n MLP36n 2.09 Type D
SP 8100 DN P7245 LP145n MLP145 2.09 Type D
SP 9100 DN P7675 LP275hdn MLP275 2.09 Type D
SP C400DN -- SP C400DN SP C400DN 4.11 Type H
SP C410DN C7526cn LP226cn CLP27DN 2.09 Type D
SP C411DN C7531dn LP231cn CLP31DN 2.09 Type D
SP C811DN c7640nD LP440c CLP240D 2.09 Type D

 

Fujitsu Network Scanners

The following Fujitsu network scanners are certified for Kofax Document Exchange Server 2.0.


Kofax Document Exchange Server 2.0 Certified Destination Types

The following products are Kofax Document Exchange Server 2.0 supported product destinations.

Destination Type
Supported Version
Configuration Guide
EMC Documentum
5.3 SP2
FileNet P8 Platform
3.5
IBM DB2 Content Manger
8.2 and 8.3
Kofax Capture with Kofax Capture Import Connector - Web Services
8.0
Kofax Ascent Collection Server with compatible Ascent Capture versions
1.2.12
Microsoft Exchange
2000 and 2003
Microsoft SharePoint Services
3.0
Oracle Content Services
10g
SMTP email servers
Any that use port 25

 

Note the following important information about supported versions:

    • The EMC Documentum and IBM DB2 Content Manager connectors are only supported on Kofax Document Exchange Server running on 32-bit Windows system. They are not supported by Kofax Document Exchange Server running on 64-bit Windows systems.
    • For Kofax Capture 8.0, visit the Kofax Web site at www.kofax.com and go to the Technical Support pages for additional product-specific information, such as current revision levels, the latest drivers, and software patches.

Important:

Please carefully read "Table 5. Limitations to Destination Types" beginning on page 5 of the Kofax Document Exchange Server Release Notes for details regarding the Destination Types limitations.


Certified versions of Kofax Document Scan Server

Kofax Document Exchange Server supports the current firmware release of Kofax Document Scan Server. Refer to the Kofax Web site for firmware releases and supported scanner. Information about setting up a Kofax Document Scan Server is in the Kofax Document Exchange Server Installation Guide and the Kofax Document Exchange Help.


Certified Scanners for WebScan

WebScan enables you to scan directly from Kofax Document Exchange with a scanner connected to the client workstation, and the client workstation installed with either VRS 4.2 or a TWAIN driver. To ensure the best image quality, it is recommended that you use WebScan with VRS 4.2.

The following scanners are currently certified for use with WebScan. The list identifies with an asterisk (*) those scanners that are bundled with VRS (either Professional or Basic).

  • Canon DR-2010C, DR-2510C
  • Fujitsu: fi-6130*, fi-6140*
  • HP: ScanJet N9120*
  • Kodak: SCANMATE i1120, i1420
  • Visioneer: 9750*, Patriot 470*
  • Xerox: DocuMate 272*

For information about setting up to scan directly from Kofax Document Exchange, see the Kofax Document Exchange Server Administrator's Guide.


Supported Fax Servers

The Fax Connector for the Kofax Document Exchange Server 2.5 has been tested with the following releases:

  • KCS: Server (TCOSS) 7.84.00 (which is part of KCS 8.1)

  • RightFax: Client 9.0.0.307 and 9.0.3.426; Server 9.00 SP2

  • BISCOM: Client 9.1.6; Server 2.0.4.0


VMWare Support

VMWare ESX Server 3 version 3.5 support:
Supported Host Operating Systems:

  • Windows Server 2003 Enterprise x64 Edition with Service Pack 2
  • Windows Server 2003 Enterprise x86 Edition with Service Pack 2
  • Windows Server 2003 Standard x64 Edition with Service Pack 2
  • Windows Server 2003 Standard x86 Edition with Service Pack 2

VMWare Server 1.0.5 support:
Supported Host Operating Systems:

  • Windows Server 2003 Enterprise x86 Edition with Service Pack 2
  • Windows Server 2003 Standard x86 Edition with Service Pack 2

Note: For a list of the supported hardware for running VMWare, please refer to the VMWare installation guide available from the manufacturer’s Web site.


Kofax Front Office Server / Document Exchange Server Support

The Kofax Front Office Server / Document Exchange Server Support groups are knowledgeable in all aspects of the Kofax Front Office Server / Document Exchange Server product, including installation, configuration, operation and development. They receive ongoing product training from our Engineering department relating to the general Kofax Front Office Server / Document Exchange Server product and their specific area of expertise. They have in depth knowledge of networking, hardware, and programming which they use when assisting all supported Kofax Front Office Server / Document Exchange Server customers.


For details regarding technical support available for all Kofax products, please review the current Support Overview & Options and Product Support Eligibility Matrix Web pages.