Kofax Business Interaction Server

Kofax Business Interaction Server 1.0 Product Support Overview

The Kofax Business Interaction Server version 1.0 is the latest release of the Kofax Business Interaction Server product.

Kofax Business Interaction Server 1.0 History

The Kofax Business Interaction Server 1.0 product was released on 03/17/08. It was the first release of the Kofax Business Interaction Server product. This release consisted of two main parts: the Kofax Business Interaction Server and the Ascent Capture Add-ins, each of which consists of several components as described below.

Kofax Business Interaction Server Components

Business Interaction Server
The application server and components that run the workflows, apply the correct templates, and send the confirmations and notifications to the customer.
Template Designer
An application to create “templates” that control the look, layout, and content of the email or fax confirmation and notification messages.
Component Documentation
The documentation for the Business Interaction Server components.
Sample Databases
Optional sample databases that can be used to perform data lookup.
Sample Templates
A growing collection of sample templates that you can open and explore in Kofax Template Designer while you learn how to create your own templates.
Fax Connectors
Required to send fax confirmations or notifications through a TOPCALL or a RightFax server.

Ascent Capture Add-ins Components

Release Script
An Ascent Capture release script that triggers a confirmation workflow when an Ascent Capture batch is released.
Ascent Xtrata Pro Validation Add-in
An Ascent Xtrata Pro Validation module plug-in where the validation operator can trigger a notification workflow.

For additional details regarding the Kofax Business Interaction Server Components, please refer to the Product Overview beginning on page 1 of the Business Interaction Server Component Installation Guide.

Kofax Business Interaction Server 1.0 Release Document

Click on the link below to access the following Kofax Business Interaction Server v1.0 Release Notes document.

Kofax Business Interaction Server Release Notes
(PDF, 122 KB) PN 10001750-000 - Revision A - 05/26/08

Kofax Business Interaction Server Support description

Kofax Business Interaction Server Support

The Kofax Business Interaction Server Support group is comprised of two subgroups (discussed on the Support Options Web page), whose members are knowledgeable in all aspects of the Kofax Business Interaction Server product, including installation, configuration, operation and development. Each group receives ongoing product training from our Engineering department relating to the general Kofax Business Interaction Server product and their specific area of expertise. These groups have in depth knowledge of networking and programming which they use when assisting all supported Kofax Business Interaction Server customers.

Use the menu options in the upper left side of this page to access additional product support Web pages for this product.

For details regarding technical support available for all Kofax products, please review the current Support Overview & Options and Product Support Eligibility Matrix Web pages.