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Kofax Products Impacted by the Heartbleed Defect

The Heartbleed defect is a vulnerability in the popular OpenSSL cryptographic software library. This weakness can allow stealing information that would normally be protected by SSL/TLS encryption.

Click here for more details and to see information regarding the Kofax products which are known to be impacted by the Heartbleed defect.


Notice of Routine Maintenance

Kofax will be performing routine maintenance on the Kofax Web site ( on Saturday, May 03, 2014 between 07:00 p.m. and 09:00 p.m. (Pacific). During this time, the Kofax Web site, including the Kofax Products' License Management Web pages, will be unavailable.

Please note that the Kofax Customer Portal will be operational and can be accessed at


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The Kofax Customer Portal is the online case submission and tracking method available 24x7 for all customers. The Kofax Customer Portal allows eligible contacts to enter new Web-based support Cases, receive responses to their existing Web-based support Cases, and review their existing Web-based support Case history online.

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