Retail Retail

Alleviate the headache of manually processing millions of invoices a year by letting Kofax Intelligent Capture and Exchange solutions process those documents electronically and automatically into enterprise resource planning (ERP) systems, allowing products to move more quickly to customer retail locations and expedite customer invoicing.

Problem

With millions of transactions daily, an army of employees, thousands of stores and suppliers spread across multiple continents, it’s a monumental task for large retailers to cope with the flood of information which arrives each day at headquarters.  

Retail organizations have a wide variety of special requirements:

  • High employee turnover
  • High vendor turnover
  • Ability to scale quickly to meet seasonal demand
  • Fast transaction processing to assess inventory and reorder requirements
  • Quick credit approval to complete sale
  • Compliance with laws in multiple jurisdictions
  • Limited in-store space to retain paper records
  • Demanding customers requiring immediate answers
 

Solution

 

Kofax and its partners have created a wide variety of solutions for retail organizations, enabling:

  • A catalog company to reduce from 40 to 6 the number of workers needed to process orders
  • An eyeglasses retailer to reduce by 70% the number of keystrokes needed to process invoices
  • A national big box retailer to scan, index and store up to 50,000 pages/day of employee records
  • A 2,600 store chain to automate the processing of 15,000 invoices a week
  • A specialty retailer transportation company to process more than 100,000 customer cartons daily
  • A telecommunications company scanning 40,000 documents a day from 150 stores to dispense with separator sheets between documents and half its  validation staff
  • A shoe retailer to consolidate, scan, index and store leasing information for its stores worldwide