ARC Energy Trust wasn't able to fully attain the objectives it had set for electronic invoicing because some of its vendors remained unwilling or unable to abandon paper invoicing methods. "We were truly in a bind," recalls Maria Sedgwick, Supervisor, Corporate Accounting. "We really value our vendors and didn't want to cut them off for not migrating to electronic billing. On the other hand, as no one in our organization wanted to deal with paper, a backlog began to build up in our system, creating more of a headache. So, we started looking for another solution to go along with the one we had."...

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