Kofax Enables document capture for BPO (Business Process Outsourcing), a solution of choice for automating document-intensive processes.
The Kofax solution enables BPO providers to cost-effectively reduce their clients’ pain points. This scalable, cost-effective, secure, and transparent solution facilitates meeting and exceeding clients’ SLAs. Implementing a document capture solution results in higher confidence and less risk in expanding their BPO relationship as providers demonstrate the ability to meet SLAs consistently.
As the BPO industry matures, it can no longer rely solely on low-cost labor arbitrage as a competitive strategy. To meet future demands, the BPO industry must automate complex business processes.
Today’s leading BPO providers seek to achieve three major goals in an automation solution:
Kofax is the world’s foremost vendor of Intelligent Capture & Exchange Solutions, having deployed thousands of successful implementations across multiple verticals throughout the world. Interested in how we can help you with a document capture solution? Review our case studies or contact us to learn how Kofax and its partners can develop a solution tailored for your organization.
The Kofax Enabled BPO platform provides the lowest total cost of ownership via standardization and innovation of processes, lower cost to deploy and maintain, and improved efficiency through automation. Don't wait: contact us today and discover how Kofax can create a unique document capture solution for your company.
| Enterprise level with high availability and redundancy |
| Modular; can be deployed across multiple global delivery centers |
| Supports blended process |
| Provides highest quality image |
| Performs centralized and distributed capture, regardless of format (fax, email, scanned images, electronic and so on) |
| Automatically extracts business data from all document classes structured, semi-structured and un-structured on the same platform |
| Automatically applies business rules to each transaction |
| Detects and corrects data quality issues |
| Automatically communicates via fax email or even SMS to resolve data issues |
| Delivers process-ready data to many workflow and ERP systems |
| Reduction of operating costs |
| Reduction of onboard timeframe |
| Reduction of tedious work for data entry employees |
| Improved turnaround times. |
| Reduction of process errors |
| Improved compliance through recording of all relevant communication data |
| Improved transparency and reporting across the entire process from client site and throughout the Global Delivery network. |
| High ROI and lowest total cost of ownership |
The choice of supplier is critical to a BPO Provider’s success in automating document-intensive processes. A truly global organization, Kofax is becoming the de facto provider of outsourced document processing.
If you're interested in how our document capture solutions can help your organization, please read our case studies or contact us to learn how Kofax can develop a solution tailored for your organization.
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