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Business Process Outsourcers (BPOs) can no longer rely solely on low cost labor arbitrage as a competitive strategy, but also need to support horizontal and vertical processes, and to expand and climb the value chain with their customers. Capturing, transforming, integrating and exchanging information in a fully automated and auditable way is key to optimizing business processes.
Kofax provides BPOs with a standardized, flexible and scalable capture platform on which to base their offerings, including finance and administration outsourcing, human resources outsourcing, call centers, records management and many industry specific offerings. Kofax enables BPOs to standardize multiple business processes on one platform, increase operational efficiency, reduce cost and risk, and increase share of wallet and profitability.
Use one platform to automatically capture, integrate and exchange all your clients' data and documents across all business processes.
Eliminate keying, sorting, classifying and verifying with automatic data input, and route process ready information to your customers.
Monitor and report on performance, data input and flow at each touch point, while eliminating error-prone manual processes.
Offer multiple services and on-board new business quickly and cost effectively, while meeting or exceeding service levels.
Climb up the value chain and generate more profitable business with your customers. Adopt to clients' business needs, and extend the breadth and depth of your process automation offering with one unified platform. More...
Meet and exceed customer service levels across all business processes. Enable high data accuracy and fast access to electronic, actionable information right at the beginning of any process. More...
Benefit from high data accuracy through fully automated data input, and from full transparency of data input, data flow and data output throughout the entire business process. More...
Standardize the capture and exchange of information on one powerful platform, spanning multiple processes, clients, service centers and regions. Add new clients and processes more quickly and easily. More...
Serve your clients' needs in a consistent and standardized way, wherever they are located. Route processing tasks between delivery centers around the globe to increase volume and efficiency. More...
How to Surpass Competitors with a Global Delivery Network for Document Processing (in partnership with Everest Group)
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