Professional Services

Business Process and Technology Review

These types of engagements involve expert-level consulting from our experienced senior staff. We custom fit our analysis to your business to ensure that you get the most out of your Kofax investment.

Enterprise Best Practices Enterprise systems are complex and they require expert-level experience and foresight to execute solutions correctly. Our consultants will help you mold your Kofax system into a high-performing, Enterprise-class system.

Global Deployment Strategies Your global business depends on your distributed systems working correctly together. Our consultants will help you plan your rollout of Kofax technologies across your global enterprise.

Business Process Re-Engineering (as it applies to Kofax products) Your business processes need to compliment the systems you are using. Our consultants will analyze your business processes and recommend changes to ensure you are getting the most out of your Kofax investments.

Workflow Management (as it applies to Kofax products) Your day-to-day management of your workflow is paramount to the success of your system. KPSG can help you take control of your system and ensure it continues to operate at its highest levels.

Kofax Capture Infrastructure and Scaling Design Designing a scalable system ensures that you maintain your service levels through normal load as well as unexpected peaks. Our consultants will help you design your system to ensure it scales and you maintain your service levels.

Technical Optimization of your Kofax System Our consultants will analyze your Kofax system end-to-end and ensure that it is optimized so you can achieve higher accuracy and throughput performance.

Kofax Operator Productivity Improvements Your investment in your operators is typically higher than the technology. We want to ensure that your operators are performing at their highest productivity levels. Our consultants will analyze your front-line operators and make recommendations to improve their performance.

Kofax Infrastructure Maintenance Procedures Our consultants will work with your IT staff to ensure that your staff is equipped with the knowledge and best practices for maintaining your Kofax system. By following our best practices, you put yourself in the best position for keeping your system running at its highest levels.

Post-Implementation Services

Kofax Administrator Workshop Kofax Professional Services provides workshops for Kofax administrators with training tailored its clients’ needs. These workshops cover Kofax system maintenance, backup and monitoring.

Kofax Expert Support Kofax Professional Services Expert Support allows clients and system integrators to have access to experience and the knowledge for a specific time frame or project.

Kofax Expert Training Kofax Professional Services offers On-Site / Off-Site training based on specific project or Kofax product. These training sessions are tailored to our clients or System Integrators needs and delivered by a senior professional with hands on experience.

Kofax Technical Performance Optimization Kofax Professional Services offers its expertise to enhance currently installed Kofax environments. There may be several reasons for Technical Performance optimization such as: The current system may be running for a period of time and a maintenance is needed The current system has been implemented and a several features has been implemented as an add-on and the performance may have degraded Database Cleanup Kofax Capture Batch class implementation Kofax Transformation Modules fine-tuning Workflow and Business Process Automation Consulting The MarkView Consulting Services team of technical and business process experts delivers an integrated services portfolio. Our professionals' expertise and experience is applied to evaluate the way you do business today, and deliver a solution to: Optimize your financial transactions Reduce operating costs Strengthen internal controls Increase visibility Reduce cycle times to improve service to customers, suppliers, and the lines-of-business Maximize cash flow The MarkView Consulting Services team are experts with best practice experience, application and technology knowledge, and implementation expertise. Our solutions increase the efficiency and effectiveness of financial transaction processing by eliminating or redesigning expensive, redundant, time-consuming tasks. Over the past 16 years, MarkView Consulting Services professionals have provided hundreds of solutions to Global 2000 companies. The experience we have gained allows us to perfect a fixed price services offering with a team approach, our own time/resource-sensitive implementation methodology, and a full range of learning and technical support services.

Implementation Services

Kofax Professional Services boasts an excellent track record and an expert staff skilled in Kofax technologies, contemporary development tools, and industry expertise. Our consultants and project managers are certified with CDIA+ and PMP designations, so you can be confident that our work is of highest quality.

Business Process Solutions

Healthcare Kofax Professional Services has implemented several systems to process claim forms such as CMS 1500, UB92 and classification of medical records for both hospitals and healthcare service providers.

Mortgage and Financial Kofax Professional Services has implemented several systems for processing mortgage applications. These systems not only scan and extract data from the mortgage documents but also automatically classify and separate documents without separator sheets thus reducing the labor intensive work dramatically.

Invoices Kofax Professional Services has implemented hundreds of invoice processing systems. These systems are designed to capture invoice information and as well as line item details from the paper invoices. Kofax Professional Services implemented such systems to communicate with other environments to ensure the accuracy and validity of the extracted data. Accuracy and Validity of this data depends on custom build business rules defined by clients and implemented by Kofax Professional Services.

Order Processing Several of Kofax clients rely on Sales order processing systems implemented by Kofax Professional Services. These systems can automatically receive the orders from fax servers, extracts the order information and generate sales order numbers in connection with other systems such as SAP or Oracle. Kofax Professional Services also works with its clients to customize business rules with its feature rich Validation module such as validating fields, database lookups and single click entry.

Kofax e-Transactions Kofax Professional Services works with its clients and their suppliers to create optimum solutions for the data exchange and eliminate the paper where necessary. Kofax Professional Services can customize its solutions to create and/or generate EDI solutions between buyers and suppliers. These EDI solutions, Kofax e-Transactions, can be applied to Invoice Processing, Sales Order processing or any other document exchange

Standard Offerings

Kofax Professional Services has extensive experience and certified consultants and project managers for all data and document capture projects. Projects are managed and delivered based on functional design documents or time-and-material basis.

Fixed Form Extraction Forms that we can control the layout such as Credit Card Application Form, Shipping Slips or internal forms where we can have types and printed information are considered fixed forms.

Free Form Extraction Documents that have high variations in content can be captured using free form extraction. The best examples are account numbers on letters from customers, date of the document for collateral documents, etc.

Classification Kofax Professional Services successfully implemented multiple projects automating the classification of incoming documents based on their content. Kofax Professional Services uses all available technologies to achieve optimum results. The solutions not only include classifying documents but also identifying the boundaries of the document where no separator sheet is used.

Kofax Capture Customization Our advanced developers are experts in customizing Kofax Capture. We can fulfill your workflow needs from import through release. Our developers follow best practices for customizing Kofax Capture, so you can feel confident that your solution is done right.

Enterprise Offerings

Enterprise-level systems have special needs that require the expertise from the manufacturer. Kofax Professional Services offer this insight and expertise to ensure that these needs are met with the depth and breadth needed to do it right.

Disaster Recovery Installation of Kofax Capture Planning for a disaster is a sobering reality and Kofax Professional Services can help you build a plan to ensure that your Kofax system is operational as soon as possible. KPSG will work with your IT staff to install a site for Disaster Recovery purposes and ensure your staff is prepared in the case of such an emergency.

High-Availability Installation of Kofax Capture Maintaining uptime is essential to enterprise-level systems and Kofax Professional Services can help you free your system of single points of failure.

Monitoring/Reporting of Kofax Capture Monitoring your system is essential for ensuring that it is running at its highest levels. Kofax Professional Services can work with you to ensure you are effectively managing your workflow by using all of the monitoring and reporting tools at your disposal.

Upgrades

Kofax continues to enhance its products and technology with every new release. Kofax Professional Services provides experienced and certified consultants and project managers to help clients upgrade and/or migrate to new products and technologies. Upgrading to a new version of the product and migrating from a different product or technology requires different skills sets. Kofax Professional Services is the best organization for a successful upgrade implementation and planning.