Kofax Monitor

Get real-time availability and performance metrics of your Kofax platform

Kofax Monitor

Kofax Monitor™ delivers real-time monitoring and performance measurement to ensure the operational health of your entire Kofax software suite. Now you can monitor system components, including scanners supporting Kofax VRS, and its business service viability, and gain real-time access to operational information so immediate corrective action can be taken, if needed. Plus, Kofax Monitor provides service level metrics, historical performance data and real-time processing status of Kofax TotalAgility, Kofax Capture™, Kofax Transformation Modules™, Kofax Import Connector™, Kofax Front-Office Server™, Kofax Analytics for Capture, Kofax VRS® Elite, Kofax Communication Server™ and Kofax Reporting.

Real-Time Capture Operation Management

Kofax Monitor examines both the system components and the real-time business service viability of your capture system and provides real-time access to operational information. Kofax Monitor oversees capture operational throughput such as module volume, batch volume, batch processing time (end-to-end, by module, and by remote site), station license usage, and successful synchronization of remote sites. The graphical dashboard provides both technical and non-technical personnel a picture of the Kofax system health.

Automated Problem Isolation and Notification

Kofax Monitor is capable of identifying an error, the time it occurred, and the nature of the occurrence. When exceptions occur, Kofax Monitor provides concise information to the proper support personnel. Shifting actions from unstructured application troubleshooting to a proactive, focused problem resolution mode often prevents a problem telephone call. For a given error condition, the monitoring software can take corrective action based on predefined actions to restart or reinitialize a service or process.

Performance Benchmarking

Recognizing and reacting to operational issues on a real-time basis is critical to ensuring high service levels and peak performance of business critical document processing systems. Kofax Monitor enables objective, measurable compliance with service level agreements. You can determine capture operation service levels and track capture application availability and performance over time.

Ensure the Operational Health of Your Kofax System

With real-time monitoring you can maximize performance, provide proactive problem solving and increase user satisfaction all while lowering your operational costs.

Gain Critical Performance Insight

Kofax Monitor provides a visual dashboard to monitor service level metrics, historical performance data and real-time processing status of the entire suite of Kofax products.

Improve Reliability

Detect issues and automatically correct errors in real-time to ensure optimum process performance.

Identify Process Bottlenecks

Meet and prove service-level agreements with comprehensive and detailed reporting. Track historical performance and perform process benchmarking.

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