Kofax Front Office Server

Extend Kofax Capture processing rules and standards to customer-facing employees

Kofax Front Office Server

Kofax Front Office Server™ extends existing Kofax Capture™ business processes to customer fac­ing employees seeking to initiate transactions, workflows and capture processes at the earliest point of contact. It leverages existing resources in remote or branch locations, reduc­es process delays and eliminates the time and cost of shipping documents to centralized processing centers. Front Office Server provides an integrated link between intelligent devices like multifunction peripherials (MFPs), network scanners, mobile phones or tablets and Kofax Capture and Kofax Transformation Modules™.

Initiate Processes at the Initial Point of Contact

Using devices like MFPs, network scanners, smartphones or tablets, Front Office Server extends existing business processes to the point of customer contact. By simply dropping documents into a feeder or taking a picture, they can initiate transactions, workflows and capture processes at the earliest point of contact.

Extract and Import Critical Data

At the press of a button, Front Office Server extends the capabilities of Kofax Capture to efficiently import and process the information from documents necessary to initiate critical business processes directly from the Point of Origination™, as soon as the information is first available. This reduces or eliminates the need for document preparation and manual data entry by customer facing employees. It empowers users with simple, yet secure and controlled capture-in-process capabilities as well as quick and intuitive document scan and routing features for convenient collaboration or document filing.

Improve Accuracy and Speed Processes

Kofax Front Office Server integrates with Kofax Capture and Kofax Transformation Modules to leverage the structured capture rules and Touchless Processing capabilities that previously were only available in back-office production work environments. From branch or field offices, use Office Server to eliminate error prone manual data entry, ensure compliance and reduce the process delays caused by slow and costly physical document distribution.

Enter Documents Anywhere At Any Time

Front Office Server extends business process automation to existing scanning assets in distributed offices and branches.

Improve Speed and Accuracy

Using devices like MFPs, network scanners, smartphones or tablets, users can capture documents and accurately extract critical data necessary to initiate or support a business process.

Eliminate Manual Data Entry

Front Office Server integrates with the productive capabilities of Kofax Capture to reduce or eliminate the need for customer facing employees to manually enter data while reducing process latency and costs.

Facilitate Ad Hoc Collaboration

Front Office Server empowers customer facing employees with quick and intuitive document scan and routing features for convenient ad hoc collaboration or basic filing tasks.

Reduce Customer Acquisition Costs

Initiate transactions at the earliest point in the process to increase customer satisfaction and reduce new customer acquisition costs.

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