The First Mile™ represents the information-intensive, real-time interactions customers have with an organization. This includes new accounts, loan applications, insurance claims and healthcare admissions … to name a few. These interactions are often manual, resource-intensive, complex and error-prone. And because brand perception and customer loyalty is heavily shaped by a good or bad First Mile experience, the Kofax mission is to help make the First Mile of business smarter.
Whether your goal is to:
- Digitize information for archives, visibility and compliance
- Automate processes for increased speed and accuracy
- Establish new levels of collaboration for better service
- Completely transform the very way in which you engage with customers
Kofax can help.
Business Need: Improve Information Visibility
Information capture provides better information access and visibility throughout an organization, while minimizing the need to modify existing enterprise applications. Digitizing all types of documents in an organization provides greater control and access, as well as improved flow of information. It also expands regulatory and compliance efforts, while simultaneously reducing paper, storage and retrieval costs.
And with powerful analytics capabilities, organizations can gain even more business value from their capture solution. View real-time metrics through a single lens on a user-friendly dashboard. This provides the ability to measure system productivity, make better, faster decisions, and monitor trends for dynamic process improvements.
The next step in the journey to increasing business value with Kofax software is streamlining processes to increase operational efficiency and greatly reduce costs. Learn More