Delivering better results through
automating document driven processes

Information, no matter if on customers, policies, claims, financials, or the like, is the lifeblood of an insurance organization. Especially in today’s economy, where insurance companies face declining incomes and rising claims, these data are needed to function cost-effectively and ensure high quality customer service. So, a key success factor is to capture viable information from any document and transfer it to the right person, process, or system.

Kofax delivers one unified platform to

• capture data and documents from anywhere, in any format,
• transform this information into process-ready information,
• deliver it to whomever and wherever needed, and
• integrate it into your relevant CRM, ERM, BPM and ECM systems in an automated, secure and traceable way.

This platform can optimize a broad range of insurance companies' and agencies' core business processes spanning multiple areas, including records management, underwriting, claims processing, complaint management, invoice processing (including e-invoicing) and mailroom automation.

The results are

• Higher data accuracy and faster access of actionable information
• Better decision support and risk reduction
• Increased processing efficiency
• Reduced cost and improved cash management
• Better customer service

Attend a Webinar

Recorded Webinar:
Enterprise Capture - Insurers' Claim to Business Process Automation
View the PowerPoint Slides
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Recorded Webinar:
2010 Insurance Trends: Customer, Regulation, and Expense Management Converge (presented jointly by Kofax and Towergroup)
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Case Studies