A fax server is designed to replace one or more fax machines with dedicated software/hardware that interfaces with other computer systems, such as email. A standard fax machine scans one or more sheets of paper and sends an image of those pages across telephone lines to another fax machine, which prints them. In comparison, a fax server can often enable a user to send a fax directly from their everyday office software and receive faxes to their email inbox.
Increasingly, fax servers forgo telephone lines entirely in favor of “Fax over IP”, which sends faxes over an IP network such as the Internet. A fax server using Fax over IP can save a company significant costs, as the company no longer needs to pay for multiple dedicated telephone lines and multiple physical fax machines.
The Kofax Communication Server goes beyond fax servers to not only consolidate a company’s fax infrastructure, but also to connect and consolidate all its inbound and outbound lines of communication, including SMS (text), voice, and so on. The Kofax Communication Server connects these channels to business applications, enabling automatic communication between ongoing processes and workflows on one side, and customers, partners and employees on the other.Return to Glossary