Enterprise Content Management

Enterprise Content Management (ECM) is the strategies, methods and tools used to capture, manage, store, preserve, and deliver content and documents related to organizational processes. ECM tools allow the management of an enterprise level organization's information.

Enterprise content management systems combine a wide variety of technologies and components, some of which can also be used as stand-alone systems without being incorporated into an enterprise-wide system.

The five Enterprise Content Management components and technologies

• capture
• manage
• store
• preserve
• deliver

• document management (DM),
• collaboration (or collaborative software, groupware),
• web content management (WCM) (including web portals),
• records management (RM) (archive and filing management systems on long-term storage media), and
• workflow/business process management (BPM).

These "Manage" components connect capture, store, deliver and preserve and can be used in combination or separately. While document management, web content management, collaboration, workflow and business process management are more for the dynamic part of the life cycle of information, records management takes care of information which will no longer be changed. The utilization of the information is paramount throughout, whether through independent clients of the ECM system components, or by enabling existing applications that access the functionality of ECM services and the stored information. The integration of existing technologies makes it clear that enterprise content management is not a new product category, but an integrative force.

~ Definition and information courtesy of AIIM  (Association for Information and Image Management) International and Wikipedia.

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