Service Saves Time for the Core Business
As a Kofax partner you can be sure that the services you offer will not require you to use your own resources. Kofax distribution centers offer a wide range of hardware services, pre-sales as well as post-sales. Our service packages include the use of demo facilities, hardware and software maintenance, consulting & training, rental equipment, and more.
- Pre-sales and marketing support
Kofax distribution centers include demonstration suites and meeting rooms for business partners and end-user personnel.
We are at your disposal to discuss mutual marketing activities such as open house events, joint mailings, fairs, dedicated DMS-/ECM workshops, etc.
- Rentals
Do you need a scanner for a limited time, e.g. for backlog scanning, a series of tests, or developing applications? Kofax distribution centers maintain a stock of varied models for this purpose.
- Installation
We provide installation and integration of the components supplied by Kofax.
- Competence Center
Do you need help in evaluating which scanner is perfect for your project? Would you like try scanning documents with different models? We are here to help you. Our Competence Centers are fully equipped with imaging & storage hardware and software components.
We offer unmatched, manufacturer-agnostic consulting.
Please contact your local office to make an appointment with Competence Center.
Hardware Services
The Kofax service team ensures the continued operation of your equipment under a PlusPac™ Service Contract. You pick the level of service required for your critical operations:
- Intervention within a pre-defined time limit
- Preventive maintenance
- Replacement equipment
- On-site repairs
- Carry-in
- Unlimited hotline support