Kofax Communication Server

• Details
• Unified Messaging
• Production Messaging
• ERP Integration
• xSP - Service Providers
• Compliance
• Consolidation
• Straight-Through Processing for Funds Administration

Production Messaging

The integration of communication media like fax and email into business processes improves business workflow, reduces operational cost and helps to comply with legal requirements. With the Kofax Communication Server incoming messages are compressed, stored and forwarded quickly to the right business process independent of media or format type. Messages can no longer get lost or delayed.

Outgoing messages can be sent to any recipient and any system, individually or as a mass mailing via different media types like fax, email, SMS or voice. Automatically generated calls are useful to escalate critical events like a system shutdown or any other kind of alerting.

Whether it is a matter of creating and sending messages directly from a business application or from established groupware applications (desktop faxing) such as Lotus Notes, Microsoft Exchange and Novell GroupWise — our solutions cover all functions demanded by business and integrates seamlessly into your IT system.

With the Kofax Communication Server customers take full benefit of a market leading product (Src: Computer-Based Fax Markets, 2006-2011, by Davidson Consulting, 25.2% share of production fax market)

Features:

• Reliable message transfer, escalation of problems
• Transactional safety
• Centralized, single server approach integrates all communications channels in a homogeneous system
• Branch boxes (Fax and Voice interface to PSTN) connected by IP protocol allow companies with several locations to make elements of our solution available wherever they are needed with all features and functions at even the most distant locations as if it were situated at the headquarters
• The ability to archive in compliance with regulations and laws is a given (SOX, HIPAA, Basel II and the Patriot Act). Our archiving system automatically stores all incoming and outgoing messages and makes them available using the search function whenever they are needed. Integration into all major ECM systems is supported
• Several open interfaces (WEB, API, SMTP and FILE)
• Connection to a variety of business applications (IBM's WebSphere MQ or ActiveX)
• High level of availability and the fault-tolerant configuration guarantee that information from the widest range of different communications channels can be called up reliably and completely around the clock
• Administrator monitoring options cover the availability and utilization of the systems as well as of all sent and received messages
• Least Cost Routing