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    The First Mile of Customer Engagement Begins With a Single Step

    By Jeff Ballard, Industry Solutions Manager, Kofax On May 15, 2013 · Add Comment
    Chinese philosopher Lao Tsu once said, “The journey of a thousand miles begins with a single step.” When it comes to doing business in “Age of the Customer”, it is also true that, “the journey of customer engagement begins with the First Mile.” Today’s customers are more empowered and connected [...]
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    doctor with tablet2

    Mobile Capture Apps Key to Improving Healthcare

    By Kofax On April 16, 2013 · Add Comment
    With widespread adoption of mobile applications for everything from productivity to reference to entertainment, the first mobile healthcare applications — primarily diet and exercise trackers — hardly seemed like a revolution. But mobile healthcare has developed rapidly to include highly sophisticated remote patient monitors, video conferencing, online consultations, personal healthcare devices such [...]
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    Unlock the Intelligence in Your Documents and Uncover Actionable Information

    On March 12, 2013 By Joel Mazza, Product Marketing Manager, Kofax
    Unlock the Intelligence in your Documents and Uncover Actionable Information
    Every day the world shifts a little closer towards a more data-centric existence, one where complex and high impact decisions are predicated on measurable and quantifiable insights. The concept of “big data”, whether hyperbole or not, is a dominant theme for a reason. The value and growth observed from even casual use [...]
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    The “Age of the Customer” Demands Effective Onboarding

    On March 12, 2013 By Chris Edgington, Industry Solutions Manager, Kofax
    Kofax Customer Onboarding Solution
    The old adage “You never get a second chance to make a first impression” has been attributed to such notable historical figures as Will Rogers, Oscar Wilde, and even Mark Twain –and it still rings true for banks and their customers. Banks have one chance to effectively on-board new customers in what [...]
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    3 Steps to Taking Mailroom Automation Beyond the Mailroom

    On January 22, 2013 By Dermot McCauley, VP, Solutions Product Marketing, Kofax
    businesswoman
    Today’s enterprise organizations are tasked with ingesting and distributing incoming mail and documents at an ever-expanding volume and rate. Getting a handle on efficiently managing and processing such information is a critical step toward increasing the productivity of departments, groups and individuals. Most of us have become accustomed to the near-instant response [...]
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    Welcome Mobility to Accounts Payable Automation

    On January 8, 2013 By Allen Carney, VP, Product Marketing, Kofax
    Mobile Invoie 300 x 168
    It’s no secret that mobile devices are the fastest growing category of computers. iPhones, Androids, smartphones and tablets are on the streets, in the office, on beaches, everywhere. They’ve become the computing device of choice for many, and in particular for on-the-go hard-chargers. There are literally hundreds of thousands of apps, most [...]
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    Mobile Capture: It’s All About the Customer

    On January 3, 2013 By Bruce Orcutt, Sr. Director, Product Marketing, Kofax
    feature-smart-phone-hands
    With the explosive growth of mobile devices, smartphones and tablets in the hands of consumers and constituents, companies and government agencies are looking for ways to better engage their customers and improve or differentiate their services via the mobile device. Mobile capture technologies have emerged as preferred content and document entry [...]
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    Front Office Automation Enables Better, Faster Decision Making

    On December 11, 2012 By Joel Mazza, Product Marketing Manager, Kofax
    feature-front-office-automation
    When it comes to document capture, the front office is a place where transactions are initiated at the point of origination using devices like multifunction peripherals (MFPs), smartphones, tablets and network scanners. As MFP scanning has grown in popularity over the past 12 years, many enterprises are seeing more and more [...]
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    The Rising Power of the Customer Requires New Engagement

    On November 27, 2012 By Dermot McCauley, VP, Solutions Product Marketing, Kofax
    feature-man-on-tablet
    Why was it that insurance claim, that refinancing, that new account opening, that complaint to the phone company last year was so awkward, so labor-intensive, so snail-paced, and so “last century”? Well there may be light at the end of the tunnel. I would suggest two things that any organization can do quickly [...]
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    Live from SharePoint Conference 2012: A Shift in Thinking about Capture

    On November 14, 2012 By Dean Misenhimer, Sr. Director, Product Marketing, Kofax
    feature-sharepoint-conference-2012
    I’ve been at the SharePoint Conference 2012 at Mandalay Bay in Las Vegas since Sunday. I’m writing this blog as I listen to Bon Jovi run through their sound check down on the beach. We’ve had a great time talking with our customers and meeting a lot of new friends. There [...]
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    • Recent Posts

      • The First Mile of Customer Engagement Begins With a Single Step
      • Mobile Capture Apps Key to Improving Healthcare
      • Unlock the Intelligence in Your Documents and Uncover Actionable Information
      • The “Age of the Customer” Demands Effective Onboarding
      • 3 Steps to Taking Mailroom Automation Beyond the Mailroom
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        • Mailroom Automation (2)
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