VirtualReScan (VRS) 4.2 Application Notes

Kofax VRS Elite with Service Pack 1 (5.0.1) is the most recent release of the Kofax VRS product.


To access the following Web pages for this release, please click on the desired page's link.

Application Notes - Error Codes - Frequently Asked QuestionsRevision Levels  - Supported Configurations

VRS 4.x Application Notes


VRS 4.1/4.2 Application Notes


VRS 4.2 Application Notes


Kofax VRS Support

Kofax provides two types of support for all non-legacy Kofax VRS releases including General and OEM, as described below.

  • "No-Charge"
    “No-Charge” support consists of Web-Based support that includes the Kofax Knowledgebase and the Kofax Customer Portal for both General and OEM releases of Kofax VRS.
  • "Fee-Based"
    "Fee-Based" support via telephone from Kofax, is available for All General releases, Basic and Professional OEM releases of Kofax VRS. However, Basic OEM releases of Kofax VRS are first referred to the scanner manufacturer for 1st level support.

Click here to place a Fee-Based Support order.


For details regarding technical support available for all Kofax products, please review the current Support Overview & Options and Product Support Eligibility Matrix Web pages.